Contract Bank Support Staff (Marketing/Retail Banking) at Raffles Place, up to $3,500

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore seeks a Marketing Coordinator to manage marketing campaigns, customer communications, and budget tracking. Candidates must have a Diploma in a relevant field with experience in campaign management and process mapping. This role offers a contract of 1 year, with potential for renewal.

Qualifications

• Minimum 1 year of relevant work experience in process mapping or campaign management.
• Strong knowledge of workflow documentation required.
• Experience in supporting campaign execution and fulfillment.

Responsibilities

• Plan and execute marketing campaigns to drive business objectives.
• Manage monthly customer communications and relevant deals.
• Handle end-to-end fulfillment of marketing campaigns.

Skills

Process mapping

Campaign management

Project coordination

User Acceptance Testing (UAT)

Stakeholder management

Education

Minimum Diploma in banking, finance, marketing or related fields

Job description

Job Responsibilities

• Plan and execute marketing campaigns to drive overall business objectives. This includes working with internal and external stakeholders on campaign mechanics, with creative and media agencies on artwork and media plans, with the Marketing team on the overall management of the marketing calendar of activities, and with the Analytics team on leads extraction.
• Manage monthly BAU customer communications by curating relevant deals to drive usage and engagement.
• Handle end-to-end fulfillment of marketing campaigns.
• Track and report the team's key performance indicators (KPIs).
• Handle and resolve customer issues and/or enquiries from customer touchpoints, such as the Contact Centre and Branches.
• Process invoices promptly and ensure that marketing expenditures are within budget.
• Track overall A&P budget.
• Handle all administrative support and other related duties, such as filing, minutes taking, organizing meetings, etc.
• Other ad-hoc duties as assigned by supervisor.

Period

• 1 year contract (renewable)

Location

• Raffles Place

Working Hours

• 9am to 6pm, Monday to Friday

Salary

• up to $3,500 (depending on experience)

Job Requirements

• Minimum Diploma qualifications in banking, finance, marketing or related fields and have relevant work experience in process mapping, campaign management/operations, or project coordination.
• Strong knowledge of end-to-end process mapping and workflow documentation.
• Experience supporting campaign setup, execution, and fulfilment.
• Familiarity with system migration projects, including writing user stories and conducting UAT (User Acceptance Testing).

How to Apply

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg