Consumer Finance Business Analyst - Global Payment

ByteDance; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading technology company in Singapore is seeking a Business Analytics professional to support its international consumer finance business. You will collaborate closely with cross-functional teams to set goals, build KPI systems, and drive strategy execution across multiple markets. The ideal candidate should have over 5 years of experience, strong analytical skills, and familiarity with financial services. Join a dynamic team and contribute to innovative financial solutions.

Qualifications

• 5+ years of relevant experience in business analytics or strategy, including 3+ years in financial services.
• Experience supporting overseas or multi-market businesses is preferred.
• Strong analytical capability with advanced Excel and SQL skills.

Responsibilities

• Support annual/quarterly target setting and translate targets into OKRs and initiatives.
• Build and maintain OKR frameworks and deliver performance reports.
• Conduct business performance analysis and identify opportunities.

Skills

Business analytics

Financial services knowledge

Analytical skills

Stakeholder management

Communication skills

SQL

Education

Bachelor's degree in a relevant field

Tools

Excel

Job description

Location: Singapore

Team: Strategy

Employment Type: Regular

Job Code: A15605

Responsibilities

The Partnerships and Strategy Management team in Global Payment ensures a secure, professional and efficient overseas payment and financial services solution, helping businesses to unblock payment channels and effectively assisting overseas business and product expansion. This includes tasks such as building general service capabilities, payment instruction orchestration engine, etc.

We are looking for a Business Analytics professional to support our international consumer finance business. You will work closely with Product, Operations, Risk and Growth teams to set goals, build KPI systems, monitor business health, identify opportunities, and drive strategy execution across multiple markets.

Key Responsibilities

• Goal setting & planning: Support annual/quarterly target setting for overseas consumer finance businesses across markets; translate targets into OKRs, key initiatives, and resource recommendations. Standardize KPI definitions and establish a consistent tracking cadence.
• OKR system & reporting: Build and maintain core OKR frameworks and business dashboards; deliver daily/weekly/monthly reporting and deep-dive reviews to monitor business health and performance trends.
• Business performance analysis: Conduct structured analysis aligned with business goals—perform root-cause analysis for short-term fluctuations and develop clear narratives for long-term trends to identify key issues and opportunity areas.
• Decision support & strategy recommendations: Provide data-driven insights and actionable recommendations to support decisions in product, operations, risk strategy, pricing, and growth; drive execution and ensure performance impact is tracked and closed-looped.
• External environment monitoring: Stay on top of market/regulatory/macroeconomic changes and industry structure shifts across regions; continuously iterate operating strategies based on execution feedback.

Qualifications

Minimum Qualifications:

• 5+ years of relevant experience (e.g., business analytics, strategy, business operations), including 3+ years in financial services
• Experience supporting overseas or multi-market businesses is strongly preferred; good understanding of product/operations differences across countries/regions.
• Solid understanding of consumer finance fundamentals and key metrics (e.g., acquisition & growth, lifecycle operations, risk strategy, pricing, etc.).
• Strong analytical capability: advanced Excel and SQL (able to independently extract data and conduct analysis).

Preferred Qualification:

• Strong communication and stakeholder management skills; able to collaborate effectively across functions, time zones, and cultures. High ownership and fast learner.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.