Concierge Officer (Part-time) @ Parkway Parade - $12 / hr

P-SERV PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A leading service company in Singapore is seeking a part-time Concierge Officer to provide exceptional customer service and support to shoppers and tenants. Candidates should possess strong communication skills and customer service experience. The role includes handling inquiries, assisting with gift promotions, and managing complaints. This position offers a pay rate of $12 per hour with a renewable 3-month contract.

Benefits

Comprehensive training provided

Bi-weekly salary payout

Qualifications

• At least 1 year experience in customer service, hospitality, or retail.
• Able to commit at least 4 days work per week, including 1 weekend.

Responsibilities

• Provide professional assistance to shoppers and tenants.
• Assist with administrative tasks related to gift redemptions and promotions.
• Offer directional support to shoppers and tourists.
• Handle complaints and suggestions.
• Manage and update the database daily.
• Administer written and verbal feedback from the desk.
• Respond to incoming calls and inquiries.

Skills

Communication skills

Interpersonal skills

Customer service experience

Ability to work in a fast-paced environment

Education

Min GCE 'N' Level

Job description

Are you passionate about providing exceptional customer service and creating memorable experiences? Join our team as a Concierge Officer (Part-time)! If you thrive in a fast‑paced environment and enjoy helping others, this is a great opportunity to make a lasting impact

Key Responsibilities

• Provide professional assistance to shoppers and tenants, ensuring excellent service and addressing inquiries promptly
• Assist with administrative tasks related to gift redemptions, mall promotions, and gift voucher sales
• Offer directional support to shoppers and tourists
• Handle complaints and suggestions
• Manage and update the database daily
• Administer written and verbal feedback from the desk
• Respond to incoming calls and inquiries
• Perform other ad‑hoc duties as assigned

Key Requirements

• Min GCE "N" Level with at least 1 year experience in customer service / hospitality / retail
• Good communication and interpersonal skills
• Able to work in a fast pace and challenging environment
• Able to commit at least 4 days work per week (Inclusive of 1 weekend)

What's in for you

• Comprehensive training provided
• $12 per hourly
• Bi‑weekly salary payout
• 3 months renewable contract

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R1103939 | EA Personnel Name: Ng Hui Jun