Singapore
On-site
SGD 20,000 - 60,000
Full time
Job summary
A technology retail company in Singapore is seeking a Customer Service Representative. You will attend to customer inquiries on computer components, recommend products, and maintain customer relationships. The role requires good communication and interpersonal skills, along with a presentable disposition. Competitive salary package includes bonuses and medical benefits.
Benefits
Medical Benefits
Insurance Coverage
Staff Purchase Discounts
Qualifications
- Good communication and interpersonal skills.
- Presentable and well-groomed disposition.
- Experience in retail sales.
Responsibilities
- Attend to customer requests and inquiries.
- Recommend computer components based on customer preference.
- Maintain good relationships with customers.
Skills
Communication skills
Interpersonal skills
Customer service
Job Highlight
- Basic Salary + High Commission + Variable Performance Bonus (earn up to $4000)
- 5 days/6 days work week
- Medical Benefits, Insurance Coverage
- Staff Purchase Discounts
Responsibilities:
- Attend to customer request and enquiries on Computer Components / Repair Service / PC Customisation
- Recommend the ideal Computer Components to customer according to their individual preference through knowledge sharing
- Maintain good relationship with customers to build customer loyalty
- Basic housekeeping of work area
- Assist in retail operations, e.g. stock take
- May be required to be involved in Trade Fair and related events
Knowledge & Skills:
- Possess good communication & interpersonal skills and is a team player
- Presentable disposition & well-groomed
- Retail sales target achievement
- Customer relationship management – maintain and create new customer profile
- Ensure inventory management for individual counter
- Ensure excellent customer service is given to the customers (e.g. product knowledge)