COMPUTER TECHNICIAN

PROTECH ALLIANCE LLP; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology retail company in Singapore is seeking a Customer Service Representative. You will attend to customer inquiries on computer components, recommend products, and maintain customer relationships. The role requires good communication and interpersonal skills, along with a presentable disposition. Competitive salary package includes bonuses and medical benefits.

Benefits

Medical Benefits

Insurance Coverage

Staff Purchase Discounts

Qualifications

• Good communication and interpersonal skills.
• Presentable and well-groomed disposition.
• Experience in retail sales.

Responsibilities

• Attend to customer requests and inquiries.
• Recommend computer components based on customer preference.
• Maintain good relationships with customers.

Skills

Communication skills

Interpersonal skills

Customer service

Job description

Job Highlight

• Basic Salary + High Commission + Variable Performance Bonus (earn up to $4000)
• 5 days/6 days work week
• Medical Benefits, Insurance Coverage
• Staff Purchase Discounts

Responsibilities:

• Attend to customer request and enquiries on Computer Components / Repair Service / PC Customisation
• Recommend the ideal Computer Components to customer according to their individual preference through knowledge sharing
• Maintain good relationship with customers to build customer loyalty
• Basic housekeeping of work area
• Assist in retail operations, e.g. stock take
• May be required to be involved in Trade Fair and related events

Knowledge & Skills:

• Possess good communication & interpersonal skills and is a team player
• Presentable disposition & well-groomed
• Retail sales target achievement
• Customer relationship management – maintain and create new customer profile
• Ensure inventory management for individual counter
• Ensure excellent customer service is given to the customers (e.g. product knowledge)