Commercial Ops Manager, SEA & PAK

TATE ASIA PARTNERS LLP; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A global healthcare company is seeking an experienced Commercial Ops Manager for the SEA region. The role involves collaborating with various stakeholders to drive business goals, manage distributor performance, and oversee strategic pricing and B2B management. Candidates should have at least 12 years of experience in relevant industries and strong analytical and communication skills. PowerBI and Excel proficiency are essential, and a Bachelor's degree is required.

Qualifications

• Minimum 12+ years of related experience in Pharmaceutical/MedTech/Consumer Health industries.
• Proven ability to influence stakeholders and drive business outcomes.

Responsibilities

• Coordinate with regional marketing and business leaders to meet business goals.
• Manage Commercial Operations and Distributor Performance.
• Drive monthly sales and operations meetings and provide data analysis.

Skills

Analytical skills

Communication skills

Problem-solving skills

Team spirit

Learning agility

Education

Bachelor degree or equivalent

Tools

PowerBI

SFDC

Excel

Job description

Commercial Ops Manager, SEA & PAK

Summary: Our client is a global healthcare company with a century-long legacy in delivering innovative medical solutions, empowering people to live healthier lives through advanced technologies, strategic partnerships, and the dedication of thousands of employees worldwide.

Role and Responsibilities:

This is a pivotal role in achieving their current and future SEA business goals through close collaboration with the regional strategic marketing and in-country business leaders to support execution plans.

The role will be responsible for Commercial Operations, Distributor Manager, Regular Business Review and SIOP Process, Strategic Pricing and Tender & B2B Management.

This role is required to work collaboratively with DC associates, distributors and internal stakeholders in SEA and CASAJ/GA, including Business Managers, SEA Marketing, Product Managers, Regulatory, Supply Chain, Finance to ensure expected outcomes are achieved.

Commercial Operations

• Track launch KPIs, and support markets and guide to oversee plans execution.
• Review call tracking activities and trends within the countries; regular review with the regional team.
• Analyse market trends, derive business insights, track sales development, key performance indicators to assess risks and opportunities.
• Work closely with Asia Marketing Analytics & Effectiveness to develop dashboard, including both lead and lag indicators

Distributor Management

• Distribution contract renewals, on-boarding/off-boarding.
• Management distributors’ performance.
• Project Management
• Warehouse gap assessment

Regular Business Review and SIOP Process

• Drive and support the monthly country sales and operations meetings
• Support monthly BRM with CASA-J team by gathering data and providing analysis around sales, deals, NPI, inventory etc.
• Work with internal stakeholders (Business Leaders, Marketing, Finance partners etc) in SEA counties to prepare the required commercial and financial information to support decision making.
• Regular management of In-Market sales data and close monitoring of inventory level. Provide recommendations based on the insights derived from sales and inventory data.

Strategic Pricing

• Raise visibility and importance of pricing discipline within organization
• Assisting in reviewing existing internal metrics

Tender and B2B Management

• Manage Hospitals tenders and B2B business across SEA region
• Identify business opportunities, develop strategies to win in tenders and B2B
• Participate in ad hoc key projects per assigned in the interests of business (eg assimilation of new business/products, tender analysis, market share and competitor understanding)

Requirements

• Bachelor degree or equivalent
• Minimum 12+ years related experience in relevant industries/categories (Pharmaceutical/MedTech/Consumer Health)
• Strong analytical skills and tenacity, strong communication skills and the ability to influence
• Growth mindset with strong learning agility and team spirit
• Resilient and with strong problem solving skills
• PowerBI, SFDC, strong analytical/excel skills