Commercial Account Executive, Indonesia

GitLab; Singapore; Remote; SGD 60,000 - 80,000; Full time

Job summary

A leading software company is seeking a Sales Executive to articulate its value to Mid Market prospects in the Indonesia territory. This position requires skills in SaaS sales, regional business practices, and fluency in Bahasa. Responsibilities include building a strong pipeline, ensuring customer satisfaction, and collaborating with partners. The role is remote and ideal for a motivated individual with experience in the Southeast Asian market.

Qualifications

• Progressive experience with SaaS sales in Southeast Asian markets.
• Ability to leverage established relationships in diverse cultural contexts.
• Motivated and results oriented with independent work capabilities.

Responsibilities

• Articulate GitLab's value to prospects in the Indonesia territory.
• Build a strong pipeline through consistent prospecting activities.
• Ensure adoption of solutions and minimize customer churn.

Skills

SaaS sales experience

Fluency in Bahasa

Negotiation skills

Presentation skills

Understanding of regional compliance

Tools

Git

Software Development Tools

Application Lifecycle Management

Job description

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

What You'll Do

• Articulate the value of GitLab to Mid Market prospects and customers in the Indonesia territory, adapting messaging for local market needs and development practices
• Take ownership of and act as the CEO for the book of business in your territory:
  • Document the buying criteria & process, next steps & owners, considering local procurement practices and decision-making hierarchies
  • Build a strong pipeline through a healthy cadence of prospecting activity across both countries
  • Navigate cultural differences in business relationships and communication styles between Singapore and Indonesian markets
  • Prospect and close new business to expand your territory, leveraging local networks and regional tech communities
• Ensure adoption of our solutions and minimize churn by understanding regional technical preferences and implementation challenges
• Work and collaborate with our Partner ecosystem to drive new business and value for customers, including local system integrators and technology partners
• Create accurate quarterly forecasts aligned with regional business cycles and market dynamics
• Drive attendance to regional events and local tech conferences, building your presence in the Indonesian developer communities
• Contribute to root cause analyses on wins/losses, providing insights specific to Southeast Asian market conditions
• Communicate lessons learned to the global team, sharing regional best practices and market intelligence
• Contribute to documenting improvements in our sales handbook, particularly around APAC market strategies

What You'll Bring

• A true desire to see customers benefit from the investment they make with GitLab
• Demonstrated progressive experience with SaaS sales in Southeast Asian markets, preferably with development tools or DevOps solutions
• Fluency in Bahasa, and both cultural and business acumen in Indonesia
• Interest in GitLab, open source software, and the regional developer ecosystem
• Ability to leverage established relationships and proven sales techniques across diverse cultural context
• Motivated, driven and results oriented with ability to work independently across a large territory
• Excellent negotiation, presentation and closing skills adapted for regional business practices
• Preferred experience with Git, Software Development Tools, Application Lifecycle Management
• Understanding of regional compliance requirements and data sovereignty considerations
• You share our values, and work in accordance with those values
• Flexibility to work across time zones and manage a geographically diverse customer base

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote; however, some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, national origin, sex, age, disability, or other protected characteristics. GitLab will not tolerate discrimination or harassment. See also GitLab’s EEO Policy. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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