Co-ordinator, Operations Service(Attractions)

PALAWAN INNOVATION STUDIOS PTE. LTD.; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

A dynamic lifestyle and entertainment precinct, The Palawan @ Sentosa, seeks an enthusiastic Co-ordinator, Operations Service (Attractions) to ensure an exceptional guest experience. This role involves managing ticketing and retail operations while collaborating with various departments to maintain service standards. Successful candidates will love interacting with visitors, display strong relationship skills, and possess an eager customer-focused attitude. Enjoy a 5-day workweek, learning opportunities, and employee discounts within the Shangri-La Group.

Benefits

5-day work week

Learning and Development opportunities

Medical and insurance coverage

Employee discounts

Duty Meals

Qualifications

• Enthusiastic and customer-oriented individual.
• Ability to work shifts and engage with guests.
• Strong interpersonal skills and attention to detail.

Responsibilities

• Provide a pleasant, safe, and fun experience for guests.
• Handle ticketing, retail operations, and guest queries.
• Collaborate with departments for high service standards.

Skills

Customer-oriented

Initiative

Creativity

Relationship building

Job description

The Palawan @ Sentosa

The Palawan @ Sentosa is Shangri-La Group's first standalone lifestyle and entertainment precinct. Bringing colourful joys of life to our customers outside of the hotel setting, the precinct is designed to bring families and friends together, enabling them to explore, play and bond. This iconic new beach playground will be home to several new-to-Singapore attractions such as gamified karting, floating aqua park and family beach club. Join now to be part of the pioneering team to bring this exciting development to life!

We are looking for a Co-ordinator, Operations Service (Attractions), to join our team!

As the Co-ordinator, Operations Services (Attractions) we rely on you to:

• Provide a pleasant, safe and fun experience for all guests and visitors
• Handle ticketing and retail operations
• Handle ad-hoc guests and visitors' queries
• Set and maintain service standards
• Work closely with other departments to ensure service delivery is of the highest standard at all times

We are looking for someone who:

• Loves interacting with guests and visitors
• is enthusiastic and customer-oriented
• Display initiative
• Creative with an eye for detail
• Has good relationship building & diplomacy skills
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now!