Cloud Support Engineer

TOSS-EX PR PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading cloud services provider in Singapore is seeking a Cloud Support Engineer to manage system stacks and ensure optimal performance in cloud environments. The candidate will be responsible for monitoring systems, resolving incidents, and implementing security measures. Ideal candidates are self-motivated team players with knowledge in cloud technologies and scripting skills.

Qualifications

• Working knowledge in Identity and Access Management System is preferred.
• Experience in automation and scripting is a plus.
• Must be self-motivated and customer-oriented.

Responsibilities

• Manage system stacks from OS to custom applications in cloud environments.
• Monitor and analyze system performance data.
• Troubleshoot and resolve OS and application related incidents.

Skills

Linux Scripting

Effective verbal communication

Team collaboration

Initiative

Job description

Overview

The Cloud Support Engineer is responsible to ensure service availability, performance and a good security posture of the systems running in the Cloud environment, in provisioning core infrastructure services of large system. The operational tasks required need to be fulfilled in a timely, co-operative and professional manner with the other infrastructure engineering teams.

Responsibilities

• Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments
• Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment
• Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer’s processes
• Manage the system patching and security hardening implementation
• Any other ad-hoc duties as required or assigned

Qualifications

• Working knowledge and exposure in Identify and Access Management System will be given priority
• Automation, scripting experience with Linux Scripting will be an advantage
• Take initiative, upkeep responsibilities and has a sense of urgency
• Effective verbal and written communication skills
• Self-motivated, customer-oriented and a strong team player