Clinic Receptionist (5.5 Days Office Hours @ Farrer Park Medical Centre)

BJIOS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a Clinic Receptionist to manage reception duties, schedule appointments, and assist with insurance claims. Proficiency in Mandarin is essential for effective communication with Chinese-speaking patients. The ideal candidate should be open to learning new skills and able to start work on short notice. Fresh graduates are welcome.

Qualifications

• Candidates at least (GCE) N Level or above.
• Fresh graduates with no work experience are welcome.
• Some medical knowledge in billing software & Insurance Claims is highly preferred.
• Openness to learn new skills set and follow SOP standards.
• Ability to multi-task and prioritize.
• Able to start work on short notice.

Responsibilities

• Reception duties: greet and register patients, schedule appointments, process payments.
• Handle incoming calls & emails inquiries.
• Assist with TPA, Insurances, and Medisave processing claims.
• Arrange Imaging, Laboratory, and Hospital Admission.
• Chaperone Doctors and assist in administrative and clinical support.
• Conduct stock-taking and ensure accuracy.
• Provide Financial counselling and coordinate patient surgeries.

Skills

Proficiency in Mandarin

Multi-tasking

Communication skills

Education

GCE N Level or above

Job description

Overview

BJIOS Orthopaedics is a one-stop centre for orthopaedic needs in Singapore.

Responsibilities

• Reception duties such as greet and register patients, schedule appointment and process payment
• Handle incoming calls & emails inquiries
• Assist on TPA, Insurances and Medisave processing claims
• Arrange Imaging, Laboratory and Hospital Admission
• Chaperone Doctors and assist in administrative and clinical support
• Conduct stock-taking and ensure accuracy
• Provide Financial counselling and coordinating of patient surgeries
• Reports to Nurse Manager

Requirements

• Candidates at least (GCE) N Level or above
• Fresh grades with No work experience are welcome
• Some medical knowledge in billing software & Insurance Claims is highly preferred
• Openness to learn new skills set and follow SOP standards
• Ability to multi-task and priorities
• Proficiency in Mandarin is essential for effective communication with Chinese-speaking patients.
• Able to start work in short notice
• Salary based on relevant experience within the healthcare industry

Working Hours

• Mon-Fri: 8:30am to 5:30pm
• Sat: 8:30am to 12:30pm
• Sun & PH Closed

Passionate about care and service? Join BJIOS Orthopaedic Clinic as a Clinic Receptionist and make every patient feel supported.