Clinic Frontline Specialist: Registration & Scheduling

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a Senior Patient Service Associate to enhance clinic operations. In this role, you will deliver exceptional customer service, ensuring a seamless experience for patients. Your responsibilities will include managing registrations, scheduling appointments, and supporting clinical staff. This position is ideal for individuals with a passion for helping others and a background in customer service or healthcare. Join a dedicated team where your contributions will make a significant impact on patient care and clinic efficiency.

Qualifications

• 2 years of experience in a customer service role is required.
• Previous experience in hospitality or nursing is advantageous.

Responsibilities

• Provide excellent customer service for smooth clinic operations.
• Perform registration, appointment scheduling, and cashiering duties.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Education

Diploma or Higher NITEC / NITEC / GCE 'O'/ 'N' Level

Tools

MS Office

Job description

An established industry player in healthcare is seeking a Senior Patient Service Associate to enhance clinic operations. In this role, you will deliver exceptional customer service, ensuring a seamless experience for patients. Your responsibilities will include managing registrations, scheduling appointments, and supporting clinical staff. This position is ideal for individuals with a passion for helping others and a background in customer service or healthcare. Join a dedicated team where your contributions will make a significant impact on patient care and clinic efficiency.