Clinic Assistant: Patient Care, Scheduling & Admin

SINGAPORE ORTHOPAEDIC SPECIALISTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare provider in Singapore is seeking a Customer Service professional to assist patients, manage appointments, and maintain accurate records. The role requires strong communication skills, attention to detail, and the ability to work collaboratively in a clinical setting. Ideal candidates will have experience in patient support and billing processes, ensuring high standards of service and compliance with regulations.

Qualifications

• Strong communication skills and a warm, welcoming demeanor.
• Ability to work collaboratively with medical staff and administration.
• Attention to detail and strong organisational skills.

Responsibilities

• Greet and assist patients, providing a warm and welcoming environment.
• Coordinate and schedule appointments and surgeries.
• Maintain accurate and organised patient records.
• Verify insurance coverage and assist with billing inquiries.
• Collaborate with clinical leadership for quality assurance.

Job description

A healthcare provider in Singapore is seeking a Customer Service professional to assist patients, manage appointments, and maintain accurate records. The role requires strong communication skills, attention to detail, and the ability to work collaboratively in a clinical setting. Ideal candidates will have experience in patient support and billing processes, ensuring high standards of service and compliance with regulations.