Clinic Assistant/Clinic Assistant Manager

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare advisory firm in Singapore seeks an Assistant Clinic Manager to oversee day-to-day operations and ensure exceptional customer service. You will assist the Medical Director, manage customer inquiries, and handle insurance-related matters. The ideal candidate should excel in communication and have experience in a clinic setting. Working hours are Monday to Saturday, and compensation ranges from $3,000 to $4,000.

Qualifications

• Experience in a clinic or healthcare setting is beneficial.
• Strong communication and interpersonal skills are required.
• Ability to handle customer inquiries and complaints effectively.

Responsibilities

• Assist in the clinic’s day to day operations and functions.
• Responsible for all aspects of customer service including cashiering and appointment booking.
• Liaise with customers, vendors, suppliers, and regulatory bodies.

Skills

Customer service

Cashiering

Appointment booking

Regulatory compliance

Job description

Assistant Clinic Manager

Working day: 5.5 days' work week

Working Hour: Mon to Fri (9.00am – 5pm) | Sat (9.00am – 1:00pm)

Salary range: $3,000 - $4,000

Location: Mount Elizabeth Novena

Responsibilities:

• Assist in the clinic’s day to day operations and functions.
• Assist the Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave and LOGs.
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of government licenses including but not limited to Clinic License, Fire, Insurance, and HSA.
• Other duties assigned by your reporting officer as required.

Clinic Assistant

Working day: 5.5 days' work week

Working Hour: Mon to Fri (9:00am – 5:00pm), Sat (9:00am – 1.00pm)

Salary range: $2400 - $3,000

Location: Mt Elizabeth Hospital, Orchard

Responsibilities:

• Assist in the day-to-day operations and administrative functions of the clinic to ensure efficient and professional service delivery.
• Provide support to the Clinic Manager and Medical Director in the smooth running of the assigned clinic.
• Handle all aspects of front-line customer service, including cashiering, appointment scheduling, registration, and responding to patient enquiries.
• Manage administrative tasks related to insurance claims, Medisave transactions and LOGs.
• Liaise with patients, vendors, suppliers, and relevant local regulatory authorities as required.
• Assist in the renewal and maintenance of relevant clinic licenses and documentation.
• Uphold high standards of professionalism, patient confidentiality, and compliance with healthcare regulations.
• Perform any other duties and responsibilities as assigned by the Clinic Manager and/or Medical Director to support clinic operations.