Clinic Administrator

Curie Onco Holdings Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare clinic is seeking a Front Desk Executive located at Mount Elizabeth Orchard, Singapore. Responsibilities include answering phone calls, assisting patients, and managing records. Candidates should possess a diploma or ITE qualification and preferably have experience in the healthcare industry. The role offers weekdays from 8:30 am to 5:30 pm, 21 days of annual leave, and a performance bonus. Growth opportunities and attractive compensation are available.

Benefits

21 days of Annual Leave

Lunch provided on weekdays

Performance Bonus and AWS

Attractive Compensation and Benefits

Qualifications

• Diploma or ITE qualification in any area.
• Experience working in the healthcare industry is preferred.
• Meticulous and able to multi-task on the job.

Responsibilities

• Answer incoming phone calls and attend to enquiries.
• Serve as the first point of contact for visitors.
• Assist doctors in preparing patients for consultations.

Skills

Good interpersonal skills

Communication skills

Computer literacy in MS Office

Meticulousness

Multi-tasking

Education

Diploma or ITE qualification

Tools

MS Office

Plato systems

Job description

Job Descriptions

• Promptly answer incoming phone calls and attend to enquiries at the front desk.
• Serve as the first point of contact, delivering quality service to all walk-in visitors.
• Assist doctors and nurses in preparing patients for their consultations.
• Coordinate the ordering and tracking of investigative tests to ensure a smooth patient experience.
• Accurately and promptly update patient records in the clinic system and manage all front desk documentation.
• Process billing accurately and in a timely manner.
• Manage the full patient journey, including scheduling follow-up appointments where necessary.
• Prepare for the next day’s clinic operations.
• Possess a basic understanding of insurance processes and the check-in portal, including patient benefits and co-payment requirements.
• Prepare Letters of Guarantee (LOG) forms and complete laboratory request forms.
• Maintain a clean, organised, and welcoming clinic environment.
• Monitor and replenish stock levels to ensure adequate inventory at all times.
• Perform any other ad-hoc duties as assigned.

Requirements

• Diploma or ITE qualification in any area;
• Experience working in healthcare industry is preferred;
• Good interpersonal and communication skills;
• Meticulous and able to multi-task on the job;
• Able to travel to different clinics to support similar operations when required to:
• Good computer literacy in MS Office and fast in picking up clinic and Plato systems.

Highlights

Clinic-based at Mount Elizabeth Orchard

• 8.30 am to 5.30 pm on weekdays; 8.30 am to 1 pm on Alternate Saturdays;
• 21 days of Annual Leave;
• Lunch provided on weekdays.
• Performance Bonus and AWS
• Attractive Compensation and Benefits

Contact Information

Interested applicants, please submit your detailed resume in PDF / MS Word format by clicking the "Apply Now" button. Alternatively, you may send your resume to [e-mail]. Please note that we will not entertain phone inquiries.

Other Statements

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.