Clinic Admin Assistant (Full-Time & Part-Time)

Healthveer Medical Group Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A local healthcare provider in Jurong East, Singapore is seeking a dedicated Clinic Admin Assistant. In this full-time role, you'll provide essential clinic and administrative support to ensure smooth operations. Responsibilities include handling billing, patient registration, and inquiries. Ideal candidates have 1+ year experience, excellent organizational skills, and proficiency in office software. Join our team to make a difference in a fast-paced healthcare environment.

Benefits

Supportive work environment

Opportunities for personal growth

Qualifications

• Minimum of 1 year of relevant experience as a clinic assistant.
• Attention to detail and ability to multitask.
• Ability to work independently and as part of a team.

Responsibilities

• Generate billing and clear outstanding payments.
• Register and triage new and existing patients.
• Handle all insurance and hospital queries.

Skills

Organizational skills

Time-management skills

Communication skills

Interpersonal skills

Proficiency in Microsoft Office

Knowledge of medical terminology

Tools

CLINICASSIST System

Job description

About the role

We seek a dedicated and organised Clinic Admin Assistant (SINGAPOREAN /PR ONLY) to join our growing medical team at Healthveer Medical Group in Jurong East West Region. In this full‑time role, you will be responsible for providing clinic and administrative support to ensure the smooth running of our busy medical clinic. This is an excellent opportunity for someone looking to work in a dynamic healthcare environment.

What you'll be doing

1. Admin / Accounts Duties (60%)

• Generate billing, clear outstanding payments, update tracking sheet for all inpatient bills
• Handling and ensuring timely submission of all insurance claims via their provider portal and update of the tracking sheet.
• Clear outstanding payments for all outpatient cases, including insurances such as IHP, MHC, Fullerton, Singlife, Adept, Alliance, etc.
• Submit and clear payments for CHAS/ MEDISAVE/ Mediclaim transactions
• Ensure timely submission of mid and end‑of‑month accounts to HQ
• Handle all insurance & hospital queries
• Submit daily POS collection report to HQ (Accounts) on a weekly.

2. Perform General Clinic / Reception Duties (30%)

• Register and triage new and existing patients
• Perform height and weight measurement
• Prepare blood tubes and urine/stool bottles as needed for tests.
• Record all incoming reports and outgoing blood samples
• Coordinate with patient's vaccination
• Handle all incoming calls and patient’s enquiries
• Schedule of appointment for patients
• Dispensing medicine correctly
• Payment collection
• Drugs inventory
• Housekeeping of clinic

3. Any other duties assigned by the Doctors / Clinic Manager (10%)

Any other duties assigned by the Doctors / Clinic Manager (10%).

What we're looking for

• Minimum of 1 year of relevant experience as a clinic assistant
• Strong organizational and time‑management skills
• Excellent communication and interpersonal skills
• Proficiency in using common office software (e.g. Microsoft Office, CLINICASSIST System)
• Attention to detail and the ability to multitask
• A friendly and professional demeanour when interacting with patients and staff
• Ability to work independently and as part of a team
• Strong sense of responsibility, integrity, and patient confidentiality
• Ability to handle a fast‑paced clinical environment
• Knowledge of medical terminology and procedures would be an advantage

What we offer

At Healthveer Medical Group, we are committed to providing a supportive and rewarding work environment for our employees.

About us

Healthveer Medical Clinic (Jurong East) is a trusted healthcare provider in Singapore, established in 2022. Despite being a young and boutique clinic with a team of fewer than 10 dedicated professionals, we are committed to delivering personalised and quality medical care.

Located in the heart of Jurong East, we offer a range of services tailored to meet the needs of our patients, including:

• General Practitioner & Family Medicine: Comprehensive care for individuals and families.
• Health Screenings: Preventive care through customised health screening packages.
• Chronic Disease Management: Ongoing support for conditions like diabetes, hypertension, and more.
• Vaccinations: Protecting individuals of all ages with essential immunisations.

At Healthveer Medical Clinic, we prioritise your health and well‑being, combining professionalism with a personal touch to ensure the best possible outcomes.

If you are interested in this exciting opportunity, please apply now.