Client Success & Service Coordination Specialist

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading staffing agency in Singapore is seeking candidates to ensure client satisfaction by managing customer service-related matters, monitoring service quality, and coordinating projects efficiently. Ideal candidates will have strong service skills, effective communication abilities, and attention to detail. This role requires a commitment to providing excellent service and managing client relationships.

Qualifications

• Proven track record in building relationships with vendors, internal clients, and team members.
• Capacity to perform under pressure.

Responsibilities

• Ensure total client satisfaction by effectively managing all customer service‑related matters.
• Monitor the quality of services provided at the branch office.
• Update and log customer service cases with the ERP system.
• Coordinate projects efficiently, adhering to schedules.

Skills

Strong sense of service

Excellent time-management skills

Communication skills

Detail-oriented

Job description

A leading staffing agency in Singapore is seeking candidates to ensure client satisfaction by managing customer service-related matters, monitoring service quality, and coordinating projects efficiently. Ideal candidates will have strong service skills, effective communication abilities, and attention to detail. This role requires a commitment to providing excellent service and managing client relationships.