CLIENT SUCCESS & MARKETING ASSOCIATE

Sight Agency; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading marketing agency in Singapore is seeking a Client Success & Marketing Associate to support client service and marketing efforts. The role involves project coordination, client communication, and contributing to marketing campaigns, requiring strong organizational skills and attention to detail. Ideal candidates should have 2–3 years of experience in marketing support and a passion for event management. This role offers opportunities for growth in the dynamic field of experiential marketing.

Qualifications

• Minimum of 2–3 years experience within the agency or marketing support industry.
• Outgoing, friendly, confident attitude and dedicated to event management.
• Strong organisational skills and ability to handle multiple projects.

Responsibilities

• Assist the Client Services team with day-to-day account coordination.
• Help develop and implement marketing campaigns and contribute to content creation.
• Organise project folders and manage contact databases.

Skills

Project management

Communication skills

Attention to detail

Team spirit

Time management

Tools

Google Workspace

HubSpot

Job description

Overview

The Client Success & Marketing Associate is a highly organised, proactive and a people‑oriented professional who thrives in a fast‑paced, creative, client‑focused environment. We are seeking an individual who is looking to get their foot in the door, or continue to grow their career in the experiential marketing and events industry. You will support our Director of Client Success and the Client Services team with a reporting line to the Director of Brand and Communications. You bring a mix of marketing know‑how, communications skills, and a sharp eye for detail. You are passionate about events and brand experiences, and support both the client services and marketing teams by keeping projects on track, crafting client communications, and contributing to content and campaigns that showcase the agency’s work. You are always one step ahead, eager to learn, and unafraid to roll up your sleeves to make things happen – whether that’s assisting the team with prepping for client meetings, proposals, data entry, or hopping in onsite at an event. Your focus will be on overall administration and systems within the Client Services team. This role will interface with teams in all agency departments to support business and company processes and operations.

Accountabilities

• Client Services Support: Assist the Client Services team in day‑to‑day account coordination and client communications. Schedule and prepare for client meetings, take minutes, and follow up on action items. Support in the creation of client reports, presentations, and proposals. Maintain internal project trackers, timelines, and documentation to ensure smooth delivery.
• Marketing & Communications: Help develop and implement marketing campaigns for events and agency promotion. Coordinate agency social media channels and contribute content creation (copy, imagery, video). Assist in creating email newsletters, case studies, and blog posts to showcase agency work. Research industry trends and competitors to support marketing strategy and innovation.
• Administrative Support: Organise project folders, manage contact databases (HubSpot), and keep documentation up to date. Coordinate supplier communications and gather quotes as needed. Provide onsite event support as required, assisting with registration, guest lists, and logistics.
• Communication: Ensure clear communication (internally and externally) that meets Sight’s approved level and style.
• Standard Operating Procedures: Implement and strictly adhere to the Sight handbook, templates, and processes as inducted.

Qualifications

• Minimum of 2–3 years experience within the agency or marketing support industry (internships count).
• Willingness to learn, develop foundational skills with a keen eye for detail, quality management, production experience, time management, and a desire to grow in your role.
• Outgoing, friendly, team‑spirit, confident, and dedicated to event management – able to shine with ideas, innovative ideas, and a unique point of view.
• Strong project management, administration, organisational and communication skills with high attention to detail.
• Ability to thrive in a collaborative, fast‑moving environment and handle tight deadlines, multiple projects, and conflicting priorities while remaining calm under pressure.
• Willingness to travel onsite to events across the Asia‑Pacific region as needed.
• Exceptional knowledge of Google Workspace (Drive, Mail, Sheets, Slides).
• Strong writing and communication skills – starting from good and developing into definitive for the industry, with eagerness to learn and engage further in communications.
• Empathy and kindness as core values.