Client Service Executive - up to 12months - up to S$3.8k

MORGAN MCKINLEY PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Client Service Associate to manage client service requests and ensure timely execution of trade transactions. The ideal candidate will have a relevant degree, experience in client servicing, and strong Excel skills. Responsibilities include generating client reports, supporting Relationship Managers, and ensuring compliance with internal policies. This role offers an opportunity to work in a dynamic environment focused on client success.

Qualifications

• Bachelor’s Degree, Diploma or equivalent.
• At least 1 year experience in client servicing within banking, trade finance, or related fields.
• Strong knowledge of trade products and processes.
• Proficiency in Excel and ability to generate, analyze, and share client reports.
• Excellent organizational skills, with the ability to manage multiple stakeholders.
• Client-focused mindset with resilience under pressure.

Responsibilities

• Act as the primary point of contact for trade clients.
• Liaise frequently with Operations and Processing teams.
• Generate and maintain client reports using Excel.
• Support Relationship Managers in managing client portfolios.
• Handle sensitive client matters with discretion.
• Coordinate across multiple teams to deliver seamless experiences.

Job description

Seeking for a Client Service Associate to join the team.

Responsibilities

• Act as the primary point of contact for trade clients, managing day-to-day service requests and transactional needs.
• Liaise frequently with Operations and Processing teams to ensure timely execution of trade transactions and resolution of client issues.
• Generate and maintain client reports using Excel, ensuring accuracy and timely delivery to customers.
• Support Relationship Managers in managing client portfolios, strengthening engagement, and ensuring service excellence.
• Handle sensitive client matters with discretion, ensuring compliance with HSBC’s internal policies and external regulations.
• Coordinate across multiple teams to deliver seamless experiences for clients across trade and banking products.

Requirements

• Bachelor’s Degree, Diploma or equivalent
• At least 1 year experience in client servicing within banking, trade finance, or related fields.
• Strong knowledge of trade products and processes (letters of credit, guarantees, documentary collections, supply chain finance).
• Proficiency in Excel and ability to generate, analyze, and share client reports.
• Excellent organizational skills, with the ability to manage multiple stakeholders.
• Client-focused mindset, with resilience under pressure and attention to detail.
• No strict requirement on years of experience — candidates with relevant trade and client servicing knowledge are encouraged to apply.

Interested candidates may apply through the application system or send it to [e-mail]. Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345