Client Service Executive

TOKIO MARINE LIFE INSURANCE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A major life insurance provider in Singapore is seeking a professional to drive sales growth for their Japanese business. Responsibilities include developing effective strategies to promote new business and retaining existing clients. The role requires a minimum of 2 years of experience in client services within the Employee Benefits Insurance sector and a positive team player attitude. Emphasis on improving operational efficiency and managing tight deadlines is essential.

Qualifications

• Minimum 2 years of experience in the Employee Benefits Insurance sector.
• Professional Certification such as HI, M5, M9 is a plus.
• Ability to work under tight timelines.

Responsibilities

• Drive sales and growth of the Japanese business in Singapore.
• Develop strategies to promote and retain Japanese business.
• Strengthen relationships with stakeholders and clients.

Skills

Client support

Interpersonal skills

Teamwork

Initiative

Operational efficiency

Education

Degree/Diploma in Business studies

Job description

Job Description

• Responsible to the sales & profitable growth of the Japanese business in the local market.
• Establish an effective business strategy and initiative to promote new business and retention of existing Japanese business in the local market.
• Build and strengthen the working relationship of all related Stakeholders, Japanese Clients / Intermediaries / Other Business Partners to maintain a high closing ratio for new business and maintain a sustainable profit for all our policies.
• Prepare and analyze periodical marketing reports and provide management supports on special projects in relation to Group business.
• Provide high level of customer service to all internal and external stakeholders by working proactively across the department to meeting Japanese client deliverables as well as providing timely issue resolution.
• Any other ad-hoc tasks as assigned.

Job Requirements

• Minimum Degree/ Diploma certification in Business studies.
• Minimum 2 years of relevant experience in supporting client services of Group Business or Employee Benefits Insurance Industry.
• Good to have Professional Certification – HI, M5, M9
• Team player with positive work attitude and good interpersonal skills.
• Have initiative to improve operational efficiency and embrace ongoing changes.
• Able to meet tight timelines.