Client Relations & Frontline Admin Executive

Dynamics Therapy Group; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare service provider in Singapore is looking for an Administrative Assistant to manage reception, scheduling, and client inquiries. The ideal candidate should have a diploma or degree, experience in customer service, and proficiency in office administration. Strong interpersonal and multi-tasking skills are a must to thrive in a fast-paced environment. The role requires professionalism and empathy in handling client interactions and maintaining confidentiality.

Qualifications

• Experience in customer service environment is essential.
• Strong office administration skills required.
• Ability to remain calm under pressure, especially during peak hours.

Responsibilities

• Perform reception, registration, and administration of client visits.
• Handle enquiries via phone or email regarding our services.
• Schedule appointments for a team of psychologists and therapists.

Skills

Customer service experience

Proficiency in MS Office

Interpersonal skills

Conflict resolution skills

Ability to multi-task

Education

Diploma/Degree in any discipline

Job description

A healthcare service provider in Singapore is looking for an Administrative Assistant to manage reception, scheduling, and client inquiries. The ideal candidate should have a diploma or degree, experience in customer service, and proficiency in office administration. Strong interpersonal and multi-tasking skills are a must to thrive in a fast-paced environment. The role requires professionalism and empathy in handling client interactions and maintaining confidentiality.