Client Management Specialist

AlwaysHired Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A multinational company in Singapore is seeking a dedicated Client Coordinator to manage client relationships and ensure excellent customer service. The ideal candidate will be responsible for coordinating client business requirements, addressing inquiries timely, and providing operational support. Applicants should hold a diploma or degree in Business and have 1-2 years of experience in relevant fields. This full-time position offers a competitive salary with benefits and operates from Monday to Friday, 8.30 am to 5.30 pm.

Benefits

AWS

Office location in Ubi

Qualifications

• Minimum Diploma/Degree in Business or equivalent.
• 1-2 years of working experience in customer service/order management.

Responsibilities

• Coordinate all aspects of client’s business requirements ensuring good service levels.
• Provide customer service support for client’s inquiries and requirements.
• Advise clients on delivery schedule and inventory availability.
• Work with cross-functional teams to meet operational requirements.
• Provide business reports to Management and clients.

Skills

Customer service

Order management

Communication

Education

Diploma/Degree in Business or equivalent

Job description

Summary

• MNC
• Monday to Friday, 8.30am - 5.30pm
• UP$3000-$3500
• AWS
• Ubi

Responsibilities

• Responsible for day-to-day coordination of all aspects of client’s business requirement ensuring consistent and good service level are delivered to clients.
• Provide customer service support by corresponding to attend client’s enquiries and requirement on order information/status, quotation, shipping, etc with emphasis on accuracy and timeliness.
• Advising client on delivery schedule and inventory availability.
• Work closely with all cross-functional teams to ensure clients’ operational requirements are met and/or manage client expectations.
• Provide business reports to Management and client on a weekly/monthly basis.

Requirements

• Minimum Diploma/Degree in Business or equivalent.
• 1-2 years of working experience in customer service/order management.

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified.

Ng Yi Jie Benedict
Registration Number: R2091806
AlwaysHired Pte Ltd
EA Licence No: 24C2293