Cleaning Supervisor @ Toh Guan area

SBM MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A cleaning management company in Singapore is looking for a Service Supervisor to oversee cleaning operations, manage client relationships, and ensure compliance with safety standards. Responsibilities include training staff, inspecting work, and handling client feedback. Strong communication and supervisory skills are essential for this role.

Qualifications

• Ability to communicate effectively with clients and staff.
• Experience in supervising teams and operational management.
• Knowledge of cleaning procedures and safety compliance.

Responsibilities

• Check cleaning equipment condition.
• Coach Service team.
• Coordinate and liaise with clients at the worksite.
• Handle complaints and feedback from clients.
• Submit daily cleanliness report.

Job description

• Check cleaning equipment condition.
• Coach Service team.
• Coordinate and liaise with clients at the worksite.
• Facilitate effective communication and engagement at the workplace.
• Handle complaints and feedback from clients.
• Handle reassignment of tasks when needed
• Inspect work done by cleaners daily.
• Monitor and follow up on compliance with cleaning procedures, workplace safety and tender specifications.
• Monitor cleaning material stock level and re-order materials when needed.
• Plan out the work schedule for cleaners.
• Solve operational problems and make decisions.
• Submit daily cleanliness report.
• Supervise a team of cleaners in their assigned task.
• Train cleaners and team leaders on service standards.