CLEANING OPERATIONS MANAGER

RMR INTERNATIONAL PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A facilities management company in Singapore is seeking a Cleaning Operations Manager to oversee cleaning operations across multiple sites. The ideal candidate will manage teams, ensure high cleanliness standards, and maintain client satisfaction. Responsibilities include planning and supervising operations, conducting inspections, and addressing client needs. Applicants should have at least 5 years of experience in cleaning or facilities management, with strong leadership and organizational skills. The role requires flexibility in hours, including weekends.

Qualifications

• Proven experience as a Cleaning Supervisor, Operations Manager, or similar role.
• Strong leadership and team management skills.
• Excellent organizational and communication abilities.
• Ability to multitask and work well under pressure.
• Knowledge of cleaning products, techniques, and health/safety standards.

Responsibilities

• Plan, coordinate, and supervise daily cleaning operations across assigned sites.
• Manage and lead a team of cleaning staff, including scheduling, training, and performance evaluation.
• Conduct regular inspections to ensure quality standards and compliance with health and safety regulations.
• Liaise with clients to understand requirements, address concerns, and ensure service satisfaction.
• Respond promptly to emergency cleaning situations or urgent client requests.

Skills

Leadership

Team management

Organizational skills

Communication

Problem-solving

Job description

Roles & Responsibilities

We are seeking a highly organized and experienced Cleaning Operations Manager to oversee and manage cleaning operations across multiple sites. The ideal candidate will be responsible for ensuring high standards of cleanliness, effective team management, and excellent client satisfaction. This role requires strong leadership, problem‑solving skills, and a hands‑on approach to operations.

Key Responsibilities

• Plan, coordinate, and supervise daily cleaning operations across assigned sites
• Manage and lead a team of cleaning staffs, including scheduling, training, and performance evaluation
• Conduct regular inspections to ensure quality standards and compliance with health and safety regulations
• Liaise with clients to understand requirements, address concerns, and ensure service satisfaction
• Monitor inventory of cleaning supplies and equipment, placing orders when necessary
• Handle staffing requirements including hiring, onboarding, and resolving disciplinary matters
• Prepare reports on cleaning performance, incidents, and staff productivity
• Ensure adherence to company policies, procedures, and safety protocols
• Respond promptly to emergency cleaning situations or urgent client requests

Requirements

• Proven experience as a Cleaning Supervisor, Operations Manager, or similar role
• Strong leadership and team management skills
• Excellent organizational and communication abilities
• Ability to multitask and work well under pressure
• Knowledge of cleaning products, techniques, and health/safety standards
• Basic computer skills (MS Office, scheduling tools, etc.)
• Able to work flexible hours, including weekends or public holidays when necessary
• Possession of a valid driver’s license

Experience

At least 5 years of experience in cleaning or facilities management, with supervisory responsibilities.