CLEANING OPERATIONS MANAGER

OCTO-JET BUILDING MAINTENANCE SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading cleaning services provider in Singapore seeks an Operations Manager to oversee daily cleaning operations across various client sites, manage a team of supervisors and cleaners, and ensure compliance with safety standards. The ideal candidate will possess strong leadership and interpersonal skills, along with experience in project management and customer service. This role is essential to maintain high service quality and client satisfaction in a dynamic environment.

Qualifications

• Proven leadership skills in managing teams.
• Strong interpersonal and communication skills.
• Experience in project management and client relations.

Responsibilities

• Oversee daily cleaning operations across client sites.
• Lead and manage a team of supervisors and cleaners.
• Ensure service quality and adherence to safety protocols.

Skills

Leadership

Interpersonal Skills

Project Management

Communication Skills

Customer Service

Tender Preparation

Tools

Microsoft Office

Microsoft Excel

Job description

Roles & Responsibilities

Job Description & Requirements

Operations Manager – Cleaning Services

About Us

Octojet Building Maintenance Services Pte Ltd has been delivering top-quality cleaning and facilities support services across Singapore since 2004. We specialize in commercial, residential, and industrial cleaning with a commitment to excellence and customer satisfaction.

Key Responsibilities

• Oversee daily cleaning operations across multiple client sites (e.g., offices, malls, condominiums, food courts).
• Lead and manage a team of supervisors, cleaners, and contractors.
• Ensure service quality and adherence to hygiene standards and safety protocols.
• Conduct regular site audits and client visits to maintain satisfaction.
• Plan staff deployment and optimize manpower allocation.
• Handle client feedback, resolve operational issues promptly.
• Assist in tender preparation, costing, and contract execution.
• Maintain inventory of cleaning supplies and equipment.
• Train, mentor, and evaluate performance of on-ground staff.
• Ensure compliance with NEA and other regulatory standards.

Tell employers what skills you have

• Courts
• Leadership
• Microsoft Office
• Microsoft Excel
• Interpersonal Skills
• Inventory
• Administration
• Compliance
• Project Management
• Audits
• Communication Skills
• Budgeting
• Customer Satisfaction
• Team Player
• Customer Service
• Tender Preparation