Channel Account Executive APAC

GMO GLOBALSIGN PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading provider of identity and security solutions in Singapore seeks a Partner Relationship Manager to enhance partner engagement and drive sales growth. The role involves understanding partner business models, providing pre and post-sales support, and collaborating with internal teams. Candidates must have a diploma or degree, experience is preferred, and fluency in English is mandatory. Attractive compensation, including bonuses and benefits, is offered.

Benefits

Competitive salary

Bonus and incentives

Group hospitalization insurance

Group medical health insurance

Group dental insurance

Qualifications

• Minimum diploma or degree holder.
• Experience in a relevant field preferred.
• Fluency in English and other languages is a plus.

Responsibilities

• Align offerings with partners' business models.
• Ensure pre-sales and post-sales support satisfaction.
• Analyze partner performance metrics.
• Work closely with internal sales and marketing teams.

Skills

Sales orientation

Negotiation skills

Communication skills

Ability to work independently

IT knowledge

Proficiency in Microsoft applications

Fluency in English

Understanding of indirect sales models

Education

Diploma or Degree

Tools

Salesforce

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

Overview

About GMO GlobalSign

GlobalSign is the leading provider of trusted identity and security solutions enabling businesses, large enterprises, cloud service providers and IoT innovators around the world to secure online communications, manage millions of verified digital identities and automate authentication and encryption. Its high-scale PKI and identity and access management (IAM) solutions support the billions of services, devices, people and things comprising the Internet of Everything (IoE). The company has offices in the Americas, Europe and Asia. For more information, visit https://www.globalsign.com/en/company

Responsibilities

• Understands the partner’s business model and how to align offerings for mutual success – hunt for new partners and serves existing partners (resellers, system integrators, or managed service provider)
• Ability to establish trust and rapport with partners (comfortable engaging with all levels of partner organizations, from sales reps to execs) within the allocated territories/industries
• Ability to work independently and collectively with strong communication and presentation skills, confident in negotiations and conflict resolution
• Comfortable navigating ambiguity and shifting priorities, helps partners troubleshoot deal-blockers or support issues creatively
• Ensuring pre-sales and post-sales support satisfaction for all partners and their end users (include onboarding new partners)
• Ability to help partners close deals and increase pipeline with deep understanding of sales processes and strategies
• Understanding of indirect sales models, familiar with channel marketing, partner incentives, and MDF (Market Development Funds) within respective territories
• Experience with partner programs (tiered systems, certifications, etc.), skilled in delivering training, product updates, and joint business plans
• Introduction of GMO GlobalSign, able to clearly articulate value propositions
• Comfortable discussing technical features/benefits if working in SaaS, IT, or software industries, ability to translate technical concepts into business outcomes
• Owns the partner relationship and overall performance - able to analyze partner performance metrics (revenue, pipeline, deal reg, etc.), uses data to optimize partner engagement and investments
• Can assess market trends, competitive landscape, and pricing strategies
• Results-driven with a focus on revenue growth - takes responsibility for hitting KPIs and partner success metrics
• Works well with internal sales, marketing, product, and support teams (acts as the bridge between the partner and internal teams)
• Target on MY/ID/BN Market
• Report to Sales Team Lead/ Sales Manager

Requirements

• Diploma or Degree holder
• Experience preferred
• Preferably with some level of IT knowledge, internet and interpersonal skill
• Independent, enthusiastic and self-motivated
• Proficiency in relevant computer applications, such as Microsoft Excel, Word, Outlook, Teams, CRM
• Proficiency in creating, updating Leads and Sales Activities in CRM (Salesforce)
• Good team player
• Sales oriented, target driven, result oriented
• Occasional travel required
• Fluency in English, Mandarin, Bahasa Malay, Cantonese a plus
• Attractive pay and Commission

What we offer

We offer a competitive salary and benefits package including bonus and incentives, group hospitalization insurance, group medical health insurance, group dental insurance cover and much more.

Equal opportunities, diversity, and inclusion

We are an equal opportunities employer supporting diversity and inclusion with a zero- tolerance approach towards bullying and harassment

Background checks

Due to the trusted nature of our business, we are required to complete background checks which includes an employment reference checks and on qualifications.

Application process and deadline

If you meet the criteria listed above, found the nature of our business fascinating, then please apply for the role by sending us a cover letter along with your current CV/resume