Centre Operations & Client Success Lead

ACTIVE GLOBAL RESPITE CARE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare service provider in Singapore is seeking an Operations Supervisor to manage daily operations and ensure compliance with health regulations. Candidates should have a diploma or degree, ideally with experience in healthcare or hospitality. Strong case resolution and communication skills, especially with elderly clients, are essential. This role offers a flexible environment and opportunities for career development.

Benefits

Attractive base salary and incentives

15 days annual leave

Career development opportunities

Industry-specific training and coaching

Flexible working environment

Qualifications

• Must have at least 1 year experience in an operational role.
• Experience in the healthcare industry or hospitality is preferred.
• Able to communicate effectively with elderly clients.

Responsibilities

• Report to the Centre Management and assist with operations.
• Drive sales through follow-ups with potential clients.
• Ensure compliance with MOH service requirements.
• Handle client feedback and complaints promptly.
• Participate in representing company services confidently.

Skills

Case resolution

Communication skills

Independent work

Microsoft Office proficiency

Education

Diploma or Degree in any field

Job description

A healthcare service provider in Singapore is seeking an Operations Supervisor to manage daily operations and ensure compliance with health regulations. Candidates should have a diploma or degree, ideally with experience in healthcare or hospitality. Strong case resolution and communication skills, especially with elderly clients, are essential. This role offers a flexible environment and opportunities for career development.