Centre Manager: Lead Growth in Music Education

AUREUS (JURONG POINT) PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading creative arts education provider in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives. The ideal candidate will drive sales, mentor staff, and deliver exceptional customer service. With 2-3 years in customer service and a year in management, the Centre Manager will work retail hours and remain goal-oriented while fostering a vibrant workplace. The role includes performance bonuses, medical coverage, and complimentary music lessons.

Benefits

Gross Salary of $4,000 - $4,500

Various Performance and Incentive Bonuses

Medical and Insurance Coverage

14 days of Annual and Sick Leaves

In-House Learning and Development

Professional Career Development Opportunities

Complimentary Music Lessons

Vibrant and Supportive Company Culture

Work Equipment including IT Devices

Qualifications

• Minimum 2-3 years of customer service experience and 1 year in a managerial role.
• Strong proficiency in English; bilingual/trilingual is a plus.
• Goal-driven and able to prioritize tasks.

Responsibilities

• Conduct daily outgoing sales calls to achieve targets.
• Mentor team members to reach their individual targets.
• Retain customers by addressing issues effectively.

Skills

Customer service skills

Leadership skills

Sales skills

Adaptability

Bilingual/trilingual advantage

Job description

A leading creative arts education provider in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives. The ideal candidate will drive sales, mentor staff, and deliver exceptional customer service. With 2-3 years in customer service and a year in management, the Centre Manager will work retail hours and remain goal-oriented while fostering a vibrant workplace. The role includes performance bonuses, medical coverage, and complimentary music lessons.