Care Coordinator

BRAHM CENTRE LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

A mental health charity in Singapore is seeking a dedicated Care Coordinator to manage cases for clients with complex needs. The role involves conducting assessments, providing oversight on case management, and collaborating with healthcare partners. Ideal candidates have a degree in a relevant field and 3-5 years of experience in social services. This position offers an opportunity to make a meaningful impact in the community through effective support and program management.

Qualifications

• Minimum 3–5 years of relevant working experience in case management, care coordination, or social services.
• Strong leadership and mentoring abilities.
• Effective communication and interpersonal skills with diverse stakeholders.

Responsibilities

• Conduct assessments and develop care plans for clients with complex needs.
• Monitor service delivery to meet programme outcomes.
• Provide training and mentoring for new/junior Care Coordinators.

Skills

Leadership

Communication

Problem-solving

Education

Degree or Diploma in Social Work, Nursing, Counselling, Psychology

Job description

About Us

Brahm Centre is a registered mental health charity dedicated to promoting happier and healthier living through holistic programs. We empower indivduals to create their own happiness. We are a full member of the National Council of Social Services (NCSS) and an Institution of Public Character (IPC).

We offer science-based mindfulness programs to enhance mental well‑being.

We have a care management team supported by trained volunteers. Working with the Agency for Integrated Care, the Ministry of Health and healthcare and educational institutions, we support the community through health education, case management, counselling services and outreach. We offer wellness programs and art courses designed to enhance overall well‑being.

Role Overview

We are seeking an experienced and dedicated Care Coordinator to oversee case management for clients with complex needs. The role involves client support, programme management, and team capacity building, while working closely with community and healthcare partners to deliver impactful outcomes.

Key Responsibilities

1. Care Coordination & Case Management

• Conduct assessments and develop care plans for clients with complex needs.
• Provide oversight and follow‑up on case management and interventions.
• Facilitate referrals to appropriate community and healthcare services.

2. Partnership & Collaboration

• Build and strengthen relationships with community partners, healthcare providers, and government agencies.
• Act as a key point of contact for escalated client matters.

3. Programme Management

• Monitor service delivery to meet programme outcomes and funders’ requirements.
• Track, review and report on case progress, KPIs, and client outcomes.
• Contribute to the development and improvement of care management processes.

4. Capacity Building

• Provide training, mentoring, and on‑the‑job coaching for new/junior Care Coordinators.
• Share best practices and foster professional development within the team.

Requirements

• Degree or Diploma in Social Work, Nursing, Counselling, Psychology or related disciplines.
• Minimum 3–5 years of relevant working experience in case management, care coordination or social services.
• Strong leadership, team management, and mentoring abilities.
• Good assessment, problem‑solving, and decision‑making skills.
• Effective communication and interpersonal skills with diverse stakeholders.
• Ability to work independently and collaboratively in a fast‑paced community setting.