Captain & Supervisor Waiter

RIVERVIEW TANDOOR PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A restaurant in Singapore is seeking a dedicated supervisor to manage service crews and ensure excellent customer experiences. The role involves preparing dining areas, greeting guests, and handling cashiering duties as needed. An ideal candidate is customer-oriented, has experience in restaurant management, and demonstrates service excellence. This position offers the opportunity to work in a dynamic team environment while maintaining high standards of service.

Qualifications

• Experience in customer service roles, preferably in a restaurant setting.
• Ability to supervise and guide junior staff.
• Knowledge of food hygiene and safety standards.

Responsibilities

• Supervise and guide junior service crews/waiter/waitress.
• Prepare tables for meals, including setting up items such as linens and glassware.
• Greet guests and assist with seating arrangements.
• Receive payments and manage the register when needed.
• Perform cleaning duties to maintain hygiene standards.

Skills

Restaurants

Housekeeping

Customer Service

Cashiering

Customer Oriented

Team Player

Service Excellence

Job description

Roles & Responsibilities

1. Supervise and guide junior service crews/waiter/waitress.
2. Prepare tables for meals, including setting up items such as linens, silverware and glassware. Arrange tables and dining areas.
3. Fill salt, pepper, sugar, cream, condiment and napkin containers. Stock serving station or dining areas with supplies.
4. Stock service areas with supplies such as coffee, food, tableware and linens.
5. Prepare hot and cold beverages in the machine.
6. Greet guests and welcome them.
7. Escort customers to their tables and assist guests with seating arrangement.
8. Assist cashier by answering phones to take reservations and by greeting, seating and thanking guests.
9. Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
10. Clean tables or counters after patrons have finished dining.
11. Perform cleaning duties such as sweeping, mopping floors, and taking out trash.
12. Adhere to all relevant food hygiene & safety house rules.

Cashiering Job Scope (When needed)

1. Receive payments and present change to customers.
2. Function as the host/hostess of the restaurant.
3. Make reservations for customers.
4. Appeal to impatient or irritated customers, especially during rush hours.
5. Manage the register, including all credit card and cash operations.
6. Ensure a balance of the register at the end of the shift or working period.
7. Answer the restaurant telephone for enquiries and reservations.

Tell employers what skills you have

• Restaurants
• Housekeeping
• Inventory
• Attentive
• Restaurant Management
• Cashiering
• Customer Oriented
• Customer Satisfaction
• Team Player
• Customer Service
• Service Excellence