Campus Admin & Student Services Coordinator

AlwaysHired Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading educational service provider in Singapore is seeking a Customer Service Specialist to provide quality service for course enquiries and manage administrative tasks. You will support funding applications and document management for various course-related activities. Ideal candidates should have strong organizational skills and be able to liaise effectively with internal departments and external stakeholders. This full-time role offers a competitive salary and benefits including annual leave.

Benefits

14 days Annual Leave

AWS

Responsibilities

• Provide quality customer service for course enquiries, enrolments, and administration.
• Handle daily office tasks including filing, email responses, and phone enquiries.
• Compile, update, and monitor students’ attendance records.
• Support funding applications and collection of course fee payments.
• Track and manage student withdrawals and deferments.
• Assist with course-related activities like orientations and open house events.
• Prepare documents for salary support disbursements.
• Organise documentation for audits.
• Conduct student surveys and compile evaluation reports.
• Liaise with departments and external stakeholders for operational matters.
• Assist the Campus Manager with general operations and ad-hoc duties.

Job description

A leading educational service provider in Singapore is seeking a Customer Service Specialist to provide quality service for course enquiries and manage administrative tasks. You will support funding applications and document management for various course-related activities. Ideal candidates should have strong organizational skills and be able to liaise effectively with internal departments and external stakeholders. This full-time role offers a competitive salary and benefits including annual leave.