Business Support Specialist

Tokyo Electron Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore is seeking a Business Support Specialist to improve business systems and processes. The ideal candidate should have a degree in Engineering and 5 years of experience, proficient in Microsoft Office with strong knowledge in Power BI. Strong communication skills and the ability to work independently are essential. This role involves analyzing operational objectives, preparing reports, and ensuring project completion within budget and timelines.

Qualifications

• 5 years of related experience required.
• Strong knowledge in Power BI preferred.
• Knowledge of Japanese is an advantage.

Responsibilities

• Review, evaluate and identify operational objectives.
• Create workflow charts and diagrams based on operations.
• Prepare technical reports highlighting business trends.
• Implement continuous improvement to processes.
• Ensure projects are completed on time and within budget.

Skills

Microsoft Office Applications

Power BI

Strong communication skills

Interpersonal skills

Education

Degree in Engineering or equivalent

Job description

We are seeking an experienced Business Support Specialist to join our dynamic team. The ideal candidate will be responsible for supporting the division in reviewing, analysing, and improving business systems and processes.

What you will be doing:

• Review, evaluate and identify operational objectives by understanding the overall business operation (analysing the functions, collecting relevant data and evaluating output requirements)
• Create workflow charts and diagrams based on the operation requirements
• Prepare technical reports with summarised information, highlight relevant business trends and areas for improvement
• Implement continuous improvement to processes and systems through cyclical process of conducting ongoing reviews and analysis
• Identify problems and make necessary control recommendations
• Ensure projects are completed on time, within budget and meet required standards (including activities encompasses planning, coordination, oversight from start to finish, managing resources, budgets, timelines, contracts and communication to stakeholders).
• Prepare and update training materials
• Recommend well-structured data to the management for further analysis
• Conduct ad-hoc investigation or analysis for ongoing/one-time operational issues
• Other duties as assigned

What we are looking for:

• Degree in Engineering or its equivalent with 5 years of related experience
• Proficient in Microsoft Office Applications
• Strong knowledge in Power BI preferred
• Knowledge of Japanese will be an advantage as this role requires regular communication with our headquarter and factories in Japan
• Strong communication and good interpersonal skills
• Meticulous, organized and resourceful team player
• Highly motivated individual who works independently with little supervision

We regret that only shortlisted candidates will be notified.