Business Support Analyst

KAROOOOO MANAGEMENT COMPANY PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading smart mobility SaaS company in Singapore is seeking a Business Support Analyst. The successful candidate will drive process simplification and operational efficiency, analyze data, and support collaboration across departments. Candidates should have at least 2 years of experience in business process management and a strong attention to detail.

Qualifications

• At least 2 years of experience in business process management and improvement.
• Basic query and data analysis skills using database platforms.
• Curious and data-driven mindset.

Responsibilities

• Simplify and automate operational functions.
• Monitor operational tasks and streamline processes.
• Drive efficiency improvements across global operations.

Skills

Business process management

Data analysis

Collaboration

Attention to detail

Tools

MS SQL Server

Job description

Overview

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Support Analyst to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities

• Push for process simplification, standardization and automation for Operation functions;
• Monitor operational tasks by developing tools and procedures to streamline work processes in a fast-paced environment;
• Drive discussions with stakeholders across our global operations to identify potential opportunities to improve operational efficiency;
• Prepare and analyse operations reports and recommendations that address existing and potential opportunity areas across the organization;
• Implement and conduct trainings for new processes.

Requirements

• At least 2 years of working experience in business process management and improvement;
• Basic query and data analysis using database platforms, including MS SQL Server;
• Willingness to learn, with a curious and data-driven mindset;
• Be highly collaborative as the role will work closely with other department members;
• Demonstrate high attention to detail with the ability to multi-task and follow-through;
• Ability to rapidly adapt to changing business needs and priorities.