Business Partner Manager , Marine

VOLVO GROUP SINGAPORE (PTE.) LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading global transportation provider is seeking a Business Partner Manager in Singapore to formulate and execute strategies for optimizing their dealer network. You will be responsible for driving continuous improvement, establishing operational standards, and supporting business growth. The ideal candidate has at least 8 years of experience in network development or sales, strong analytical and communication skills, and the ability to work both independently and in teams.

Qualifications

• At least 8 years of relevant experience in dealer network development, sales, channel management, or customer relationship management.
• Strong analytical skills with a holistic and strategic perspective.
• Creative, well-organized, and self-motivated, with the ability to work independently and as part of a team.

Responsibilities

• Develop and implement business partner network strategies aligned with company business objectives.
• Set and regularly review business partner assessment criteria and operating standards.
• Work with Parts sales team to forecast and analyze sales revenue growth.
• Organize and coordinate Business Partner support initiatives.
• Ensure compliance with company policies, industry regulations, and best practices.

Skills

Analytical skills

Communication

Negotiation

Stakeholder management

Strategic thinking

Leadership

Education

Bachelor’s degree in Business Administration, Engineering, Marketing, or related field

Job description

Job Purpose

The Business Partner Manager is responsible for formulating and executing effective strategies for the development and optimization of the importer and dealer network. This includes leading business partner network review and improvement to ensure the network supports business growth, service delivery and sales targets. The role also involves setting and maintaining dealer operating standards, forecasting and analyzing network performance, and driving continuous improvement across the network.

Key Responsibilities

• Develop and implement business partner network strategies aligned with company business objectives and market growth plans.
• Set up and regularly review business partner assessment criteria and operating standards based on company strategy, ensuring a high‑performing and compliant business partner network.
• Work with Parts sales team to forecast, analyze, and manage sales revenue growth for both existing and future dealer networks, providing actionable insights to management.
• Support business partner in establishing and maintaining a consistent brand image, standard facilities, and commercial and technical competencies.
• Organize and coordinate Business Partner support initiatives such as incentive programs, conferences, seminars, and information sharing to enhance dealer engagement and performance.
• Collect and analyze market information to support business and service teams in strategic decision‑making.
• Ensure clear and timely documentation, including business partner authorization, contracts, operational guides, database maintenance, and website updates.
• Collaborate with global dealer development teams to ensure alignment and share best practices.
• Manage related projects or end‑to‑end processes, and coach, review, and delegate work to junior team members.
• Ensure compliance with company policies, industry regulations, and best practices in all dealer development activities.
• Warranty Claim, administration, development access review and audits

Qualifications & Requirements

• Bachelor’s degree or above in Business Administration, Engineering, Marketing, or related field.
• At least 8 years of relevant experience in dealer network development, sales, channel management, or customer relationship management.
• Strong analytical skills with a holistic and strategic perspective.
• Excellent communication, negotiation, and stakeholder management skills.
• Creative, well‑organized, and self‑motivated, with the ability to work independently and as part of a team.

Key Competencies

• Strategic thinking and business acumen
• Project and process management
• Leadership
• Analytical skills
• Communication and collaboration