Business Development (Franchise) Senior Executive

BREADTALK PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading food and beverage company in Singapore is seeking a Franchise Manager. The role involves monitoring franchise performance, supporting franchisee relationships, and developing training programs. Candidates should have a degree in business, 2 years of franchise experience, and strong communication skills. Flexibility for occasional travel and weekend support is also required. This position offers an opportunity to work in a collaborative team environment with diverse tasks.

Qualifications

• Minimum 2 years experience in franchise markets, preferably in F&B.
• Strong interpersonal, planning and organizational skills.
• Willingness to travel overseas as needed.

Responsibilities

• Monitor franchise market performance and identify growth opportunities.
• Build relationships with franchisees through supportive communication.
• Support new store launches with training and guidance.

Skills

Interpersonal skills

Organizational skills

Communication skills

Business sense

Team collaboration

Education

Degree or diploma in Business, Administration, Management or related field

Tools

Microsoft Office

Google Forms

Video filming and editing software

Job description

Job Responsibilities

• Monitor franchise market performance and spot opportunities for growth and improvement.
• Build strong relationships with franchisees through regular, supportive communication.
• Support new store launches with training plans, store visits, and ongoing guidance.
• Keep franchisees up to date on new products, SOPs, and rollouts—making transitions smooth and clear.
• Manage and update training tools, marketing materials, and franchisee resources.
• Help develop and deliver effective training programs and support trainers with feedback.
• Review and share key reports (sales, audits, projections) to guide decision‑making.
• Collaborate with Finance to ensure timely billing and collections.
• Maintain accurate franchisee records and assist with data updates.
• Pitch in on special projects and team initiatives as needed.

Job Requirements

• Degree or diploma in Business, Administration, Management, or a related field.
• Strong business sense with excellent interpersonal, planning, and organisational skills.
• Enjoys working in a collaborative team environment, handling diverse tasks and meeting tight deadlines with focus and efficiency.
• Willingness to travel overseas as needed.
• Ideally has 2 years of experience in franchise markets, especially in F&B.
• Proficient in Microsoft Office and Google Forms.
• Clear and effective communicator, both written and verbal.
• Flexible and able to adapt to changing priorities and deadlines.
• Availability for occasional weekend support for special projects or priorities.
• Experience in video filming and editing software is advantageous.