Business Development Executive (Retail)

HOMESTOLIFE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A furniture and home décor retailer in Singapore is seeking a Sales Executive to enhance customer experience and drive sales. The role involves engaging with customers, assisting in product selection, and maintaining store operations. Candidates should possess strong interpersonal skills and have a customer-oriented mindset, preferably with prior retail experience. This position requires flexibility to work retail hours, including weekends.

Qualifications

• Prior retail sales experience, preferably in furniture or home décor.
• Ability to work in a fast-paced retail environment.
• Flexible to work retail hours, including weekends.

Responsibilities

• Engage customers and assess their needs.
• Meet and exceed sales targets.
• Maintain product knowledge and assist customers.

Skills

Interpersonal skills

Customer-oriented mindset

Communication skills

Team player

Education

Minimum GCE ‘O’ Level or equivalent

Job description

Job Overview

The Sales Executive will play a critical role in driving sales and ensuring a superior customer experience. This position requires a dynamic individual with excellent interpersonal skills, a keen eye for detail, and a passion for furniture and home décor. The Sales Executive will assist customers in selecting the right furniture pieces, provide product information, and ensure a smooth sales process from start to finish. Our goal is to help our customers create beautiful and comfortable homes.

Key Responsibilities

1. Customer Service:

   • Greet and engage customers in a friendly and professional manner
   • Assess customer needs and provide expert advice on furniture selection
   • Build and maintain strong customer relationships through excellent service and follow-up

2. Sales:

   • Meet and exceed sales targets and performance metrics
   • Provide detailed product information, including features, benefits, and pricing
   • Assist customers in completing purchases, including processing payments and arranging delivery

3. Product Knowledge

   • Maintain up-to-date knowledge of the store’s product offerings, including new arrivals and promotions.
   • Stay informed about industry trends and competitor product
   • Conduct product demonstrations and explain features and benefits to customers

4. Store Operations:

   • Ensure merchandise is presented in an attractive and organized manner
   • Assist in maintaining inventory levels and conducting stock checks
   • Participate in store merchandising and display efforts

5. Administrative Tasks:

   • Manage customer records and update the customer database
   • Handle customer inquiries and resolve issues promptly and effectively
   • Collaborate with the store team to achieve overall business objectives

Job Requirements / Criteria

• Singaporeans / PRs preferred
• Minimum GCE ‘O’ Level or equivalent; higher qualifications will be an advantage
• Prior retail sales experience, preferably in furniture, home décor, or lifestyle products, is a bonus
• Strong interpersonal and communication skills with a customer-oriented mindset
• Positive attitude, well-groomed, and professional in appearance
• Ability to work in a fast-paced retail environment and meet sales targets
• Good team player with initiative and willingness to learn
• Comfortable with handling basic administrative tasks (e.g., data entry, payment processing)
• Flexible to work retail hours, including weekends and public holidays