Business Development Executive

LIVINGSTONE HEALTH LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a Business Development Executive to pursue new business patients and company leads. The role involves engaging with partnership channels, securing business opportunities, and building relationships with patients and health providers. Ideal candidates should have a degree in Business Management or related fields, excellent communication skills, and a dynamic, self-motivated attitude. This position offers a chance to drive business growth in a multi-disciplinary health environment.

Qualifications

• Team player, collegial and accountable.
• Take pride in service standards and patient care.
• Responsive and willing to learn.
• Able to build and leverage relationships into business goals.

Responsibilities

• Pursue new business patients and company leads.
• Engage existing and new partnership channels.
• Identify and secure business opportunities.
• Build business relationships with patients and partners.
• Maintain sales administration pipeline.

Skills

Team player

Excellent verbal and written communication skills

Dynamic and self-motivated

Interpersonal skills

Organizing abilities

Education

Degree or Diploma/certificate in Business Management or related discipline

Job description

The Business Development Executive is responsible for pursuing new business patients and company leads for the growth of the Group’s multi-disciplinary specialties and current and new patient pool.

Specific duties

• Engage existing and new partnership channels, including direct patient referrals from insurance agencies, patient concierges and administrators, clinics, and health care providers as well as existing patients
• Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
• Building business relationships with current and new patients and partners (including GPs, Specialists, Facilities like health screening centers, MRI Centers etc)
• Understanding patient needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Creating and maintaining a list/database of prospect partners; maintaining a database of prospective client information
• Maintaining a pipeline of all sales administration

General duties include

• Collaborating with the Director of business on goals, planning, and forecasting; maintaining short- and long-term business development plans
• Build and Drive potential channels of business
• Proper sales documentation is produced, handled, and filed in accordance with Company policies and processes
• Continually develop and improve systems and processes to meet business needs and requirements
• Create and manage a strong reputation by demonstrating consistent and clear communication between internal and external parties
• To focus on conversions and liaison with new patients
• Directing new or warm patient leads to the respective clinics
• To have a clear understanding of the reimbursement and patient claim process
• To have a good understanding of basic medical conditions such as referring appropriately to the correct medical professionals
• To liaise with new specialists and medical professionals such as to open new sales and referral channels
• To have a good understanding of the call center function within Livingstone Health and assist where needed
• Any other ad-hoc duties as required

Job requirement

• Team player, collegial and accountable
• Take pride in service standards and patient care
• Responsive and willing to learn
• Excellent verbal and written communication skills
• Dynamic and self-motivated individual with good organizing abilities, interpersonal skills
• Able to build and leverage relationships into business goals
• Degree or Diploma/certificate in Business Management or related discipline, preferably in patient care-related fields such as Third Party Administrator (TPA) companies