Business Development Assistant Manager / Manager (Cold Chain)

YCH GROUP PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a driven professional to lead new business development and manage key accounts. The ideal candidate will have at least 5 years of experience in supply chain or logistics, particularly in cold chain or healthcare logistics. Responsibilities include formulating sales strategies, fostering customer relationships, and ensuring operational excellence across regions. This role promises a dynamic environment and the opportunity to shape significant business outcomes.

Qualifications

• Minimum 5 years of relevant experience in supply chain/logistics, preferably with exposure to cold chain, warehousing, or pharma/healthcare logistics.
• Proven track record in new business acquisition and key account management.
• Able to work independently while collaborating effectively within cross-functional teams.

Responsibilities

• Drive new business development across target industries.
• Manage and grow assigned strategic accounts.
• Build and maintain strong relationships with customers.
• Conduct market intelligence and competitor analysis.
• Lead and participate in RFQ/RFP/RFI tender submissions.
• Manage P&L performance for assigned accounts.

Skills

Business acumen

Presentation skills

Communication skills

Negotiation skills

Analytical skills

Education

Diploma or Degree in Supply Chain, Logistics, Business, or related discipline

Job description

PRIMARY DUTIES AND RESPONSIBILITIES

• Drive new business development by identifying, pursuing, and securing new opportunities across target industries, with a strong focus on cold chain, pharma/healthcare, and warehousing solutions.
• Manage and grow assigned strategic accounts as designated by the GM/KAM/Sales, ensuring strong customer satisfaction and long-term partnership development.
• Ensure Key Account customers receive consistent service excellence across all operating countries by working closely with local Operations teams to meet agreed service levels.
• Build and maintain strong relationships with both Key Account customers and internal stakeholders across functions and regions.
• Conduct market intelligence, competitor analysis, and business development activities to achieve revenue growth through expanded services and geographical coverage.
• Formulate and implement tactical sales and marketing strategies to support short-term wins and long-term account growth.
• Lead the design and development of customized supply chain solutions to address customer needs and create value.
• Collaborate with Key Account Operations teams to identify process enhancement opportunities, drive cost reduction, and support continuous improvement efforts.
• Lead and participate in all RFQ/RFP/RFI tender submissions, ensuring competitive proposals and alignment with customer requirements.
• Manage and update commercial and contractual agreements for assigned accounts.
• Work with internal teams (corporate and country level) to meet solutioning, tender, and operational requirements.
• Identify and develop new business opportunities in Cold Chain and Pharma/Healthcare verticals.
• Provide monthly reports on account performance, pipeline updates, and key developments to management.
• Manage P&L performance for assigned accounts to ensure profitability and sustainable growth.
• Support strategic projects and initiatives as assigned by the management.
• Perform any other duties as required by top management.

JOB REQUIREMENTS

• Diploma or Degree in Supply Chain, Logistics, Business, or related discipline.
• Minimum 5 years of relevant experience in supply chain/logistics, preferably with exposure to cold chain, warehousing, or pharma/healthcare logistics.
• Proven track record in new business acquisition (hunter) and key account management, including customer retention and upselling.
• Strong business acumen with excellent presentation, communication, and negotiation skills.
• Highly analytical, with strong ability to develop business proposals and customer presentations.
• Able to work independently while collaborating effectively within cross-functional teams.