Business Analyst (With Trade Finance Experience)

QUESSCORP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading consulting firm in Singapore is seeking an experienced professional with strong banking domain knowledge for project enablement and stakeholder relationship management. Candidates should have 5-8 years of consulting experience, strong quantitative and analytical skills, and familiarity with change management processes. This role involves developing high-level solutions and managing communications on production incidents. A collaborative approach with cross-functional teams and a focus on sustainable improvements will be key to success in this position.

Qualifications

• 5-8 years of relevant banking and/or consulting experience.
• Strong business domain knowledge in banking (Trade Finance).
• Understanding of technology and operational processes across functions.

Responsibilities

• Act as a trusted advisor for new business demands requiring technology solutions.
• Develop high-level solutions to illustrate feasibility.
• Manage communication of production incidents to business stakeholders.

Skills

Strong quantitative skills

Analytical skills

Problem solving

Process design

Change management processes

Job description

Key Responsibilities

Stakeholder Relationship Management

• Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
• Prioritize business requests and co-create Business Roadmap with business segments
• Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
• Supports effective business change by building relationships with business leaders, technology and operational business partners

High Level Solutioning

• Develop high‑level solution to illustrate feasibility of achieving target business outcomes
• Align high‑level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
• Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
• Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

Change Implementation Planning & Management

• Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Collaborate with cross‑functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
• Work with business technology services team on the smooth delivery of the solution
• Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
• Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

Managing RUN

• Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
• Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
• Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
• Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

Sustainable Improvements

• Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
• Improve systems by studying current practices; designing modifications.

Job Requirements

• Minimum 5-8 years of relevant banking and/or consulting experience
• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Familiar with change management processes and project management fundamentals
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation