Business Analyst - Dynamics 365

VISEO ASIA PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading technology consulting firm in Singapore is looking for an experienced Business Analyst to lead complex D365 projects. The ideal candidate will have over 7 years of business analysis experience, with a focus on D365, and will serve as a key liaison between business stakeholders and technical teams. Responsibilities include managing requirements, configuring D365 modules, and guiding end-user training. The candidate should possess strong analytical skills and a deep understanding of D365 architecture.

Qualifications

• 7+ years of Business Analysis experience, with 4+ years focused on D365.
• Proven experience in leading enterprise-level D365 implementations.
• Deep understanding of D365 architecture, modules, and workflows.

Responsibilities

• Lead end-to-end business analysis for complex D365 projects.
• Serve as the primary liaison between business stakeholders and technical teams.
• Manage and prioritise requirements, features, and backlogs.

Skills

Business Analysis

Stakeholder Management

Communication Skills

Analytical Skills

Agile Methodologies

Education

Master's or Bachelor's Degree in Information Technology or Business

Tools

Azure DevOps

Jira

Confluence

Power BI

Power Platform

Job description

Roles & Responsibilities

• Lead end-to-end business analysis for complex D365 projects, including requirements gathering, solution design, and delivery oversight.
• Serve as the primary liaison between business stakeholders and technical teams to translate business needs into functional and technical requirements.
• Define and document To-Be process flows and compare them to identify gaps and improvement areas.
• Manage and prioritise requirements, features, and backlogs using tools like Azure DevOps, Jira, or Confluence.
• Oversee the functional configuration and customisation of D365 modules in collaboration with solution architects and developers.
• Guide UAT planning, execution, and training initiatives for end-users.
• Lead change management and business readiness activities during D365 rollouts.
• Support data migration, integration strategy, and reporting requirements (Power BI, Power Platform, etc.).
• Stay updated with the latest D365 roadmap, features, and releases; provide recommendations for adoption.

Profile

• Master's or Bachelor’s Degree in Information Technology, Business, Banking and Finance or relevant discipline
• 7+ years of Business Analysis experience, with 4+ years focused on D365
• Proven experience in leading enterprise-level D365 implementations or upgrades.
• Deep understanding of D365 architecture, modules, workflows, and best practices.
• Experience with Agile/Scrum and hybrid delivery methodologies.
• Excellent stakeholder management, communication, and facilitation skills.
• Ability to lead workshops, requirement walkthroughs, and executive presentations.
• Strong analytical mindset with attention to detail and documentation.