Business Analyst

R SYSTEMS CONSULTING SERVICES LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A consulting firm in Singapore is seeking a Business Analyst to bridge the gap between IT and business users. Responsibilities include analyzing business processes, conducting user acceptance testing, and ensuring compliance with risk standards. Ideal candidates should possess a degree in IT or Business Information Systems and have 2-5 years of relevant experience in the insurance domain. Excellent communication and analytical skills are essential for this role.

Qualifications

• 2-5 years of experience in business analysis and user acceptance testing.
• Experience in insurance operations is a plus.
• Strong multi-tasking skills and ability to meet deadlines.

Responsibilities

• Review specifications and analyze systems gaps.
• Bridge gap between IT and business users.
• Conduct training for operational users on new deployments.

Skills

Business Analysis

Project Management

Analytical Skills

Interpersonal Skills

Communication Skills

Education

Degree in Information Technology or Business Information Systems

Job description

Key responsibilities:

• Review Product specification, Functional specification, and work-related materials, analyse systems gaps and business processes and recommend improvements.
• Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders.
• Ensuring risk and compliance standards are followed for every changes.
• Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document.
• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements.
• Access the feasibility, benefits and risks of new IT solutions; Recommend process improvements and ensure IT solution align with business needs and adherence to risk and compliance standards.
• Define test scope and formulate test plans, participate in user acceptance and update test results with proper documentation.
• Prepare user guide and conducts training to operational users on any new deployment.

Qualifications & Competencies

• Degree in Information Technology or Business Information Systems
• Minimum 2 to 5 years of working experience in business analysis and user acceptance testing in insurance domain.
• Candidates with working experience in Insurance operations and processing can be considered.
• Business Analysis skill in delivering business requirement process.
• Project management skill in executing and managing user acceptance testing and planning.
• Savvy in the application of latest technology
• Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains.
• Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.
• Excellent oral and written communication including listening and dispute resolution skills. Demonstrate strong interpersonal and consultative skills.
• Strong multi-tasking skills and ability to perform under pressure and meet tight deadlines