Brand-Facing Customer Service Executive | Gym Access

AMORE FITNESS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading fitness company in Singapore is seeking to hire a Customer Service Executive. You will represent the brand and connect actively with customers, ensuring smooth operations. Responsibilities include managing front-desk duties, handling customer enquiries, and supporting customer-related matters. The ideal candidate should be service-oriented, well-groomed, and willing to work retail hours. Join a dynamic team that values your learning and growth.

Benefits

Free usage of gym facilities and fitness classes

Incentives for beauty services and care products

Birthday vouchers

Medical & Dental benefits

Career advancement opportunities

Training will be provided

Qualifications

• Service oriented with good interpersonal skills.
• Well-groomed appearance essential.
• Willing to work retail hours (5 days per week).

Responsibilities

• Manage front-desk duties and enquiries accurately and professionally.
• Serve and engage walk-in customers, ensuring prompt and attentive service.
• Attend, resolve and report customer complaints, escalating unresolved cases to the reporting manager.
• Support and assist all customer-related matters, including customers' transactions records.
• Coordinate, record, monitor and update appointments and members' attendance.

Skills

Service oriented

Good interpersonal skills

Ability to work retail hours

Job description

A leading fitness company in Singapore is seeking to hire a Customer Service Executive. You will represent the brand and connect actively with customers, ensuring smooth operations. Responsibilities include managing front-desk duties, handling customer enquiries, and supporting customer-related matters. The ideal candidate should be service-oriented, well-groomed, and willing to work retail hours. Join a dynamic team that values your learning and growth.