Sales Specialist

Cygnify Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

A leading outsourcing solutions provider is looking for a Sales Specialist in Singapore who will drive acquisition of greenfield outsourced call center opportunities in the government and enterprise space. The ideal candidate will have over 5 years of B2B sales experience, proven success in building greenfield accounts, and the ability to navigate complex procurement processes. The role involves managing the full sales lifecycle and fostering engagement across stakeholders to shape tailored business solutions.

Qualifications

• 5+ years of B2B sales experience, ideally with an outsourced call center BPO provider.
• Proven track record in building and converting greenfield accounts.
• Experience navigating public sector procurement and tender processes.

Responsibilities

• Identify, qualify, and acquire new BPO outsourced call center opportunities in government and enterprise segments.
• Build and manage a robust pipeline through proactive prospecting.
• Drive stakeholder engagement across procurement, IT, and business.

Skills

B2B sales experience

Stakeholder engagement

Negotiation skills

Solution-selling capability

Self-starter mindset

Job description

Overview

This new role is created to drive acquisition of greenfield outsourced call center opportunities, especially in the government and enterprise space. The sales specialist bridges client needs with CX outsource solutions to achieve client goals for digital transformation, process innovation, and business results. The candidate will play a pivotal role in expanding customer base in these highly strategic segments, navigating complex sales cycles and shaping tailored solutions.

Responsibilities

• Identify, qualify, and acquire new BPO outsourced call center opportunities in the government and enterprise segments.
• Build and manage a robust pipeline through proactive prospecting, outreach, and qualification.
• Lead the full sales lifecycle — from discovery to proposal development and commercial closure.
• Develop solution-based value propositions in partnership with internal teams (e.g. Presales, Product, Legal).
• Drive stakeholder engagement across procurement, IT, and business to influence buying decisions.
• Provide accurate pipeline forecasts and meet or exceed annual sales quota.

Qualifications

• 5+ years of B2B sales experience, ideally with an outsourced call center BPO provider.
• Proven track record in building and converting greenfield accounts.
• Experience navigating public sector procurement and tender processes.
• Strong understanding of regional/global BPO decision-making dynamics.
• Excellent stakeholder engagement, negotiation, and solution-selling capability.
• Self-starter mindset with high accountability and resilience.