Biometric IT Support Engineer — 24/7 On‑Site

Xcellink Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

An IT support services provider in Singapore is looking for an IT Support Engineer to ensure uptime of critical biometric devices. In this role, you will provide first-level on-site support and assist in system configuration, troubleshooting, and monitoring. Ideal candidates have a certification in IT and strong troubleshooting skills, with a passion for IT Service Management. Competitive allowances for shifts and transport are included.

Benefits

Shift Allowance

Transport Allowance

Standby Allowance

Public Holiday Pay

Qualifications

• Prior exposure to IT operational environments is advantageous.
• Strong collaboration skills and the ability to support colleagues.
• Ability to work independently and take ownership of tasks.
• A passion for IT Service Management.

Responsibilities

• Assist in the installation and configuration of PCs and devices.
• Provide first-level on-site IT support on a 24x7 rotational shift.
• Investigate and resolve issues, providing timely updates.
• Perform daily health checks and inventory assessments.

Skills

Troubleshooting

Technical Support

System Monitoring

Team Collaboration

Education

Certification in Nitec, Higher Nitec, or Diploma in IT

Job description

An IT support services provider in Singapore is looking for an IT Support Engineer to ensure uptime of critical biometric devices. In this role, you will provide first-level on-site support and assist in system configuration, troubleshooting, and monitoring. Ideal candidates have a certification in IT and strong troubleshooting skills, with a passion for IT Service Management. Competitive allowances for shifts and transport are included.