Bilingual Front Desk Customer Specialist

The Learning Lab; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An educational service provider in Singapore is seeking a Customer Service Associate to ensure smooth front desk operations. The role requires delivering high-quality service and efficiently resolving customer issues. Candidates should have a Diploma, be proficient in English, and possess good communication and problem-solving skills. Experience in the hospitality or service industry is preferred. This position offers a fast-paced working environment with a requirement to work on weekends.

Qualifications

• Must possess at least a Diploma in any field.
• Proficient in English and able to communicate effectively with customers.
• Candidates with experience in hospitality/service industry preferred.

Responsibilities

• Deliver professional and high-quality service experiences.
• Identify customer needs, follow through to resolution.
• Establish continuous improvement of processes.

Skills

Customer service skills

Communication skills

Problem-solving abilities

Team collaboration

Education

Diploma in any field

Job description

An educational service provider in Singapore is seeking a Customer Service Associate to ensure smooth front desk operations. The role requires delivering high-quality service and efficiently resolving customer issues. Candidates should have a Diploma, be proficient in English, and possess good communication and problem-solving skills. Experience in the hospitality or service industry is preferred. This position offers a fast-paced working environment with a requirement to work on weekends.