Beauty Customer Service Specialist | Growth & Benefits

Victoria Facelift Private Limited; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading beauty services provider in Singapore is looking for a passionate Customer Service Representative to enhance customer experiences. The candidate will handle inquiries and provide product information, maintaining high customer service standards in the beauty industry. Experience in customer service is essential, along with excellent communication skills and a genuine passion for the industry. The role offers competitive compensation and opportunities for growth within a collaborative work environment.

Benefits

Competitive compensation package

Opportunities for career advancement

Medical coverage

Training and development programs

Wellness initiatives

Qualifications

• Proven customer service experience, preferably in the beauty or retail industry.
• Excellent communication and interpersonal skills, with the ability to connect with customers from diverse backgrounds.
• Passion for the beauty industry and a desire to provide exceptional customer experiences.

Responsibilities

• Responding to customer inquiries and addressing their concerns in a timely and professional manner.
• Handling customer enquiries, returns, and exchanges efficiently.
• Providing product information and suggestions to help customers make informed decisions.
• Maintaining accurate records and documentation of customer interactions.
• Identifying opportunities for process improvements and contributing to the development of customer service strategies.
• Collaborating with cross-functional teams to ensure seamless customer experiences.
• Upholding the company's brand image and values in all customer interactions.

Skills

Customer service experience

Excellent communication skills

Interpersonal skills

Passion for the beauty industry

Job description

A leading beauty services provider in Singapore is looking for a passionate Customer Service Representative to enhance customer experiences. The candidate will handle inquiries and provide product information, maintaining high customer service standards in the beauty industry. Experience in customer service is essential, along with excellent communication skills and a genuine passion for the industry. The role offers competitive compensation and opportunities for growth within a collaborative work environment.