Banking Systems Support Analyst (Operations)

GREENLANE PRIVATE LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A financial institution in Singapore seeks a Business Supporting Officer to enhance operational efficiency through system optimization and project coordination. The ideal candidate holds a Bachelor’s degree in Banking or related fields and has knowledge of payment systems and data analysis. Responsibilities include leading projects, driving digital transformation, and ensuring compliance with regulations. Proficiency in English and familiarity with Mandarin is an asset. Join a fast-paced environment committed to high standards.

Qualifications

• Bachelor’s degree or above, preferably in Banking, Finance, Business Administration, or a related field.
• Good understanding of local payment systems such as MEPS+, GIRO, FAST, PayNow, and eGIRO.
• Knowledge of data analysis or familiarity with reporting tools will be an advantage.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Fluent in English; proficiency in Mandarin will be an added advantage.
• Proactive, detail-oriented, and adaptable with a strong willingness to learn.
• Committed to maintaining high standards of compliance.

Responsibilities

• Participate in and follow up on industry work group meetings.
• Lead and coordinate key projects including requirement gathering and functional testing.
• Drive digital transformation efforts supporting localized operational systems.
• Promote system functionality optimization and process improvement.
• Prepare and submit regulatory reports ensuring accuracy.

Skills

Understanding of local payment systems

Data analysis

Microsoft Office applications

Fluent in English

Proficient in Mandarin

Proactive

Detail-oriented

Adaptable

Education

Bachelor’s degree in Banking, Finance, Business Administration or related field

Job description

Location: Singapore

Employment Type: Full-time

Job Overview

The Business Supporting Officer will be part of the Business Support and Project Management Team in the Operations Department, responsible for supporting system optimization, industry testing, and parameter configuration within the bank’s operations. The role involves coordinating system enhancement projects, improving operational efficiency, and contributing to the department’s digital transformation initiatives.

Key Responsibilities

• Participate in and follow up on industry work group meetings, representing the bank’s operational interests.
• Lead and coordinate key projects, including requirement gathering, functional testing, and business verification for system upgrades.
• Drive the department’s digital transformation efforts, supporting the implementation of localized operational systems.
• Promote system functionality optimization and process improvement, draft operational manuals, and conduct internal training sessions.
• Prepare and submit statistical, monitoring, and regulatory reports, ensuring accuracy and timely delivery.
• Assist with daily business support activities and other responsibilities assigned by the Department Head.

Requirements

• Bachelor’s degree or above, preferably in Banking, Finance, Business Administration, or a related field.
• Good understanding of local payment systems such as MEPS+, GIRO, FAST, PayNow, and eGIRO, as well as participation in industry exercises.
• Knowledge of data analysis or familiarity with reporting tools will be an advantage.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Fluent in English; proficiency in Mandarin will be an added advantage to liaise with Mandarin-speaking counterparts.
• Proactive, detail-oriented, and adaptable with a strong willingness to learn and the ability to work under pressure in a fast-paced environment.
• Committed to maintaining high standards of compliance with company rules and regulations.