B2B Customer Relations & Office Ops Lead – SEA

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Customer Relations & Office Operations Manager to be the primary contact for B2B customer inquiries. Responsibilities include coordinating with sales and marketing teams, liaising with headquarters, and overseeing office operations to ensure efficiency. Ideal candidates will have experience in customer-facing B2B roles and possess strong coordination and communication skills. This position is integral to improving client relations and operational standards.

Qualifications

• Proven experience in customer-facing roles within a B2B environment.
• Strong communication and coordination skills, with the ability to manage cross-border interactions.
• Detail-oriented and proactive in handling both client relations and office operations.

Responsibilities

• Coordinate with sales and marketing teams in the Singapore office to support business activities across the SEA region.
• Maintain regular correspondence with Headquarters to align on service standards and operational updates.
• Oversee office backend operations, including administrative tasks and process improvements.

Skills

Customer-facing experience

Strong communication skills

Coordination skills

Detail-oriented

Ability to manage multiple priorities

Job description

A recruitment agency in Singapore is looking for a Customer Relations & Office Operations Manager to be the primary contact for B2B customer inquiries. Responsibilities include coordinating with sales and marketing teams, liaising with headquarters, and overseeing office operations to ensure efficiency. Ideal candidates will have experience in customer-facing B2B roles and possess strong coordination and communication skills. This position is integral to improving client relations and operational standards.