Automotive Service Advisor & Estimator

PREMIER AUTOMOTIVE SERVICES PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

An automotive service company in Singapore is seeking a Service Advisor to act as a bridge between customers and the service department. The ideal candidate will have at least 2 years of experience in a customer service role in the automotive industry and possess excellent communication skills. Responsibilities include preparing repair estimates, conducting Pre-Delivery Inspections, and ensuring customer satisfaction.

Qualifications

• Minimum of 2 years of experience as a Service Advisor or in a customer service role within the automotive industry.

Responsibilities

• Prepare accurate accident repair estimates and provide a necessary supplementary estimate.
• Provide guidance and support to customers regarding vehicle maintenance and repair services.
• Gather feedback and encourage customers to leave a good review.
• Conduct thorough Pre-Delivery Inspection (PDI) to ensure the quality of the vehicle before handover.

Skills

Good communication and interpersonal skills

Adaptability in a fast-paced environment

Proficient computer skills

Education

Primary/Secondary, GCE 'O'/'N', Nitec/Diploma/Degree

Job description

An automotive service company in Singapore is seeking a Service Advisor to act as a bridge between customers and the service department. The ideal candidate will have at least 2 years of experience in a customer service role in the automotive industry and possess excellent communication skills. Responsibilities include preparing repair estimates, conducting Pre-Delivery Inspections, and ensuring customer satisfaction.