Automation Project Manager

IBM Computing; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

A leading global technology company in Singapore is seeking an experienced Delivery Project Manager to lead the end-to-end delivery of automation projects. The successful candidate will manage multi-stakeholder projects, ensuring effective communication and stakeholder alignment. Ideal candidates should have over 10 years of program management experience and a strong track record in delivering complex enterprise initiatives. This role emphasizes governance, risk management, and improving client satisfaction through high-performing teams.

Qualifications

• Minimum 10+ years of project/program management experience, delivering complex enterprise initiatives end-to-end.
• Proven record managing multi-stakeholder, high-complexity projects (Agile/hybrid).
• Experience in managing automation solutions and integrating business systems.

Responsibilities

• Lead delivery governance across multiple workstreams.
• Own project controls: scope/change control, budget tracking, and delivery reporting.
• Drive stakeholder management across client leaders and IBM technical teams.

Skills

Project/program management

Stakeholder management

Risk management

Agile methodologies

Communication

Education

Certifications for project/program management (PMP, CMMI, Scrum Master)

Job description

Introduction

At IBM Technology Expert Labs, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Technology Expert Labs delivers expert-led IBM services that accelerate client time-to-value across complex technology initiatives. You’ll work with highly skilled practitioners in a collaborative, learning-driven culture focused on measurable client outcomes. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

As a Delivery Project Manager for the TEL Automation Platform - Portfolio, you will work on automating business processes, integrating business systems, observability, application resource management, and proactive incident management.

As a Automation Project Manager, you will lead end-to-end delivery of projects—owning governance, financials, scope, schedule, and stakeholder alignment across clients and IBM teams. You’ll drive disciplined execution, proactive risk management, and ensure outcomes are delivered predictably and professionally.

Key Responsibilities

• Lead delivery governance across one or multiple workstreams: plan, RAID, cadence, milestones, dependencies, resourcing

• Own project controls: scope/change control, budget tracking, forecasting, and delivery reporting

• Drive stakeholder management across client leaders, partners, and IBM technical teams; facilitate decisions and remove blockers

• Own risk management: maintain RAID logs, identify delivery/commercial/operational risks early, implement mitigation/contingency plans, and manage escalations to closure

• Maintain delivery quality and client satisfaction; ensure governance actions are tracked and completed

• Build and coach high-performing teams; promote consistent ways of working and continuous improvement

Required technical and professional expertise

• Minimum 10+ years of project/program management experience, delivering complex enterprise initiatives end-to-end

• Proven track record managing multi-stakeholder, high-complexity projects (Agile / hybrid)

• Strong stakeholder management and communication—from technical teams to senior executives

• Strong project controls including financial management, reporting, change control, and risk/issue management (RAID)

• Experience in managing the implementation of automation solutions, ensuring timely and effective delivery of projects that meet client needs. Experience in automating business processes, integrating business systems, and managing application resources.

Preferred technical and professional experience

• Observability Expertise: Experience with designing and implementing observability solutions to monitor and analyze system performance, enabling proactive incident management and optimization of automation solutions.

• Application Resource Management: Experience in managing application resources, ensuring efficient allocation and utilization of resources to support business process automation and integration.

• Technical Consultation: Experience with providing technical consultation to clients and internal teams, applying deep technical software expertise to develop tailored automation solutions that meet business requirements.

• Certifications for project/program management: Project or program certifications including but not limited to PMP, CMMI, Scrum Master or Agile Project Management.

• Technology Expertise: Experience working with a broad spectrum of technology solutions including Data and AI, Automation, Sustainability, Security, Cloud technologies.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.