Assistant Showroom Manager

CASTLERY PRIVATE LIMITED; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A furniture design company in Singapore is seeking an Assistant Showroom Manager to oversee daily operations in their flagship showroom. You will act as a brand ambassador, drive customer experiences, and mentor the team. The ideal candidate will have management experience in retail, a proven track record in selling, and strong leadership skills. Join a growing company that values quality and exceptional service while building your career in a dynamic environment.

Qualifications

• Management experience within a retail service environment.
• Proven track record of effective selling skills.
• Possess effective communication and leadership skills.
• Experience in visual merchandising.
• Excellent analytical and decision-making skills.
• Commitment to quality and attention to detail.
• Strong interpersonal skills and customer centric approach.
• Open to giving and receiving feedback.

Responsibilities

• Support daily operations of the Singapore showroom.
• Act as an ambassador for the brand's core values.
• Drive customer experiences through team development.
• Mentor and educate peers on the retail floor.
• Ensure effective floor management and staff coverage.

Skills

Management experience in retail environment

Effective selling skills

Communication and leadership skills

Visual merchandising experience

Analytical and problem-solving skills

Customer centricity

Team player

Knowledge of MS Office

Job description

We’re rethinking homes for how people really live, and we’re looking for an Assistant Showroom Manager to join our Singapore Flagship Showroom team to help shape the future of living - one thoughtful detail at a time.

Retail at Castlery is where design, service, and experience meet - giving customers a space to explore, connect and discover the perfect pieces for their homes.

What you’ll be doing:

As the Assistant Showroom Manager, you’ll support the daily operations of our Singapore Flagship showroom - ensuring it runs smoothly, reflects our brand ethos, and delivers an exceptional customer experience.

• Act as an ambassador whilst embracing and sharing Castlery’s core values, golden standards and vision
• Creating positive employee experience and culture building within the team
• Proven ability to drive amazing customer experiences and results through team development
• Passionately mentor and educate on the retail floor, empowering your peers
• Motivate and influence others through personal actions and examples
• Think through complex issues and allocate time to execute multiple tasks and changing priorities
• Maintain presence effective floor management and ensure staff coverage in all areas of the store as needed
• Perform and complete other additional projects, duties and assignments as required by your leadership team
• Proactively acquire knowledge regarding company general information, store policies and processes, quality control, new launches, customers feedback/ experiences, and staff information by consistently reviewing company communication

What you’ll need:

• Management experience within a retail service environment
• Proven track record of effective selling skills and ability to drive commercial outcomes in a retail or hospitality environment
• Possess effective communication, superior organization and leadership skills
• Experience in working with visual merchandising and merchandise layout
• Excellent analytical, problem‑solving and decision‑making skills
• Commitment to quality with exceptional attention to detail
• Customer centric and possess strong people skills (approachable, good listener and empathetic)
• Committed to giving and receiving feedback – you feel there is always more to learn and are open to feedback on your performance
• Excellent team player - always in the game right along with your team
• Excellent interpersonal and written communication skills
• Knowledge of MS Office (Word, Excel and Outlook)

Additional Requirements:

• Must be able to be mobile on the sales floor and stockroom for extended periods of time
• Must be able to lift and mobilize medium to large items, while utilizing appropriate equipment and safety techniques

Built for Real Life, Designed for What’s Next

At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.

Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.

If you believe that good homes create good lives, come build with us.