Assistant Service Delivery Manager (IT Field)

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

An international technology and engineering company in Singapore seeks an Assistant Service Delivery Manager. Your role involves building strong customer relationships and leading the service team to ensure efficient delivery. The ideal candidate has a degree in Computer Science, experience in customer service, and strong project management skills. Email your detailed resume to apply.

Qualifications

• Degree in Computer Science or relevant background.
• Proven experience in customer service, leadership, or logistics.
• Strong project management, quality control, and customer service skills.

Responsibilities

• Build and maintain strong customer relationships.
• Lead the service team and resolve conflicts.
• Manage budgets and identify cost-saving opportunities.

Skills

Customer Service

Leadership

Project Management

Quality Control

Resource Planning

Education

Degree in Computer Science or relevant background

Tools

Business Software

Digital Tools

Job description

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are looking out for Assistant Service Delivery Manager to join their team and contribute to their ongoing success.

Responsibilities

• Build and maintain strong customer relationships
• Understand client needs and ensure efficient service delivery
• Lead the service team, resolve conflicts, and streamline processes
• Manage budgets and identify cost-saving opportunities without compromising quality
• Analyze customer feedback to enhance and improve services
• Collaborate with team leaders to align service standards and address issues
• Stay organized and consistently meet deadlines

Requirements

• Degree in Computer Science or relevant background
• Proven experience in customer service, leadership, or logistics
• Proficient in business software and digital tools
• Strong project management, quality control, and customer service skills
• Effective resource planning and attention to detail
• Excellent leadership and team collaboration abilities

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [e-mail] for immediate processing.

Only shortlisted candidates will be notified.